The hotel is centrally located and not far from a subway station, but in a sidestreet. As the signs on Colon square/calle de Goya are missing, it is not that easy to find. The rooms were o.k., everything is there, they are clean, but a bit dark. The windows go to a courtyard, and it was mostly quiet (On Friday... More

Stayed there for just one night, staff was friendly, rom service was good, and the complementary breakfast offered was great. Just one thing, they need to improve the quality of their rooms, they are just too old, and even they are clean, and in good shape, they are not completely comfortable. It's good for a business stay for very few... More

Have used this hotel a few times over the years however recent visit was not a good experience. The external was like a building site - dirty & noisey with cement dust everywhere including inside the foyer. Rooms are a bit basic & in need of fresh decor - certainly not a business friendly hotel as staff were very curt... More

The Sanvy is well located right next to the metro at Serrano and Colón, near the shopping area and not far from the art galleries. The rooms are standar NH fare, quite satisfactory with above average toiletries. The breakfast area and content has been renewed over the last year or so and is a great improvement. Not much of a... More

This is supposed to be a business hotel and while the wifi is free, it's cumbersome to get connected (you need to get a new login ticket every 24 hours and login again) and it's so slow it gets unworkable; not a change to download my work e-mail.. Rooms were clean though and the breakfast buffet is very extensive and... More

Unfortunately, i had to stay 2 weeks at this hotel so the little niggly things really did begin to aggravate by the end. Reception won't book you a taxi, even if you are carrying a mountain of belongings (I just moved to Madrid, and was staying there until I found an apartment), I had to ask for the iron 3... More

The 2 positive aspects of this hotel were location and breakfast. Plaza Colon is very close with the Red line. The Roma (6th floor) looked dark and sad and there was a lot of noise coming from AC. This hotel had not view on anything. Only a courtyard very ruined and a small elevated swimming pool . It is a... More

I didn´t get good service at the reception. The personal didn´t help us to book a cab and they only spoke spanish.

Perfect location in Madrid's Golden Mile, but shame about this hotels service. Initially put in a Smoking Room, I eventually changed to a twin room which I was informed meant "Double". I was then served an under cooked burger. Turns out that was a blessing in disguise, I then had a great time by keeping away from the hotel until... More