Would definitely recommend this hotel. We stayed there while in Spain for a wedding. The staff was great. We had a last minute addition to our party and they were very accommodating even though the hotel was full. The room was spacious, as was the bathroom. Clean and new. It was in a great location in Madrid city center. The...
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Dear Guest,
I thank you for your positive comment. My team felt rewarded to hear how much you appreciated their service.
Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create and enjoyable experience for each of our Guest.
We hope to see you again...
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Stayed at the Arosa for 3 nights and I found that the staff tries hard to make everyone's stay a pleasant one. They are helpful, curteous and friendly.
The rooms are typical european size (tight) but the bed was comfortable and the space was sufficient.
Location is central, walking distance to all Madrid has to offer. Yes, the hookers set...
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Dear Guest,
I am very thankful for bringing up such a positive feedback. I am so pleased you had such an enjoyable stay with us.
I shared your feedback with all my team and they felt much rewarded by your words.
I thank you once again for this wonderful message.
I truly look forward to your next visit.
With my...
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This was our second visit to Madrid and our second visit to this hotel... and it did not disappoint. It is located right on the Gran Via within easy walk of the Puerto del Sol and the Plaza Mayor. Bus lines (including the Tourista bus) right off the front door.
We asked for a street view and our balcony overlooked...
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Reviewed 15 June 2006
Dear Guest,
I sincerely thank you for the attention you have shown by giving your opinion regarding your stay at our property.
You maybe sure that with such praises we will always try to better our services and to carry out work with an ever increasing gusto. My team felt rewarded to hear how much you appreciated their service.
Hoping...
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This is a great option to stay in Madrid for business or tourism. The Hotel is basic but very good. I have stayed 2 times in my visits to madrid, and the best of all is the location. Right in the Gran Via and next to the metro station. I have not tried the restaurants. They have free internet for...
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Dear Guest,
Let me start by thanking you for your comments regarding your recent stay at our Hotel.
Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create and enjoyable experience for each of our Guest.
We hope to see you again in a near...
More
Hotel was really unfriendly on check-in. Didn't offer a map. Didn't offer password for wifi. Basically chatted amongst themselves in Spanish and dismissed us immediately after verifying passport and credit card info. Later, between midnight and 5am, a steady stream of noisy guests walked to their rooms. This hotel needs signs telling guests to be quiet after a certain time....
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Dear Guest,
I sincerely thank you for the attention you have shown by giving your opinion regarding your stay at our property.
I am sorry your stay didn't meet your expectations. Please know that we are taking your feedback to heart and focusing on improving.
I am concerned about your comments in regards our reception staff. You can be sure...
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strong points: very central, very close to 3 subway stations, good breakfast minus: to much noise, strange reception, small room, unusefull elevators
Let me start by thanking you for your comments regarding your recent stay at our Hotel. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying.
I am pleased to see that you rated our location and quality of breakfast highly. Please know that we are taking your feedback to heart and...
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Stayed here for 4 days and were really pleased with our selection. The entrance to the hotel is in a side street but don't let that put you off. We had a nice airy room with 2 large windows looking out on the Gran Via. I have read reports about the noise from the traffic but it did not effect...
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Dear Guest,
Let me start by thanking you for your comments regarding your recent stay at our Hotel.
Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create and enjoyable experience for each of our Guest.
We hope to see you again in a near...
More
Well located hotel overlooking Gran Via, which means it's noisy all the time. Staff are helpful; lifts (especially the left one, in the size of small triangle) are small. Wifi is free but not particularly quick. Our bathroom was split - toilet on one side of the room and main, but small, bathroom on the other side. Avocado was fashionable...
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Dear Client,
I thank you for your feedback. I am pleased to read you had an enjoyable stay with us
Please know that we are taking your feedback to heart and focusing on improving.
I look forward to your next visit so we can offer you our undivided attention.
With my best regards,
Pilar Ruiz
Assistant Manager
BEST WESTERN Hotel...
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This is a very central hotel, in a side street off the Gran Via which is the main shopping street. There is a good buffet breakfast, which caters for all tastes, in hot items. Between 6pm and 8pm, you can get a free glass of cava in the bar area. There are also 2 computers with free internet access and...
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Dear Guest,
I sincerely thank you for the attention you have shown by giving your opinion regarding your stay at our property.
You maybe sure that with such praises we will always try to better our services and to carry out work with an ever increasing gusto.
Hoping to have the pleasure to meet you on your next visit, I...
More
Nice, clean hotel, near many attraktions, and shopping. The hotel offers shuttelbus service. The rooms were small.
Dear Client,
I thank you for your feedback. I am pleased to read you had an enjoyable stay with us.
I also thank you for the special mention to our location.
I look forward to your next visit so we can offer you our undivided attention.
With my best regards,
Pilar Ruiz
Assistant Manager
BEST WESTERN Hotel Arosa
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894 Reviews
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