We arrived early from our Miami AA flight and got checked-in, they served us coffee and treats while we awaited our room to get freshened-up for our first day in Madrid. Good location. Good property, kept up well, nice touches with furnishings and decor. We loved our room, set back in a deep hallway, nice big walk-in closet, great bathroom... More

This is a great Hotel and is full of the History of Spain and Europe. It was the former home of a Duke and includes the mansion, library, and Ballroom. Even the stables have been converted to top shelf Hotel rooms. The staff is very friendly and the location is convenient to major shopping venues. I would not recommend brining... More

Marriott has recently taken over the AC hotels and we found two in Madrid that were available on our dates using points. We would never have spent the 300 plus Euros for a room. The 50 room hotel is truly elegant and a bit more formal than our taste. It is located in an Embassy district and very convenient for... More

The best hotel and best hotel service in Europe! Im soooo impressed! Highly recommend this hotel! Amazing place, great service, perfect staff!

Stay at the hotel for 5 days over the new year. I used Marriott points to book the room, but paid to upgrade to a superior room in the main building. The room was spacious, with a very large TV and 4 comfortable chairs and a separate 'dressing room'. The room was very quiet - it was end of the... More

I was in Madrid for a business trip and got put up in the Santo Mauro by my company. It is one of the nicest, most relaxing hotels I've had the pleasure to stay in. The room (out in the garden) was huge and had everything you could imagine, the location was excellent and the staff were incredibly helpful. Would... More

My husband and I stayed with my daughter and her husband at the AC Santo Mauro in Madrid in October 2011. A recently renovated ducal palace, this beautiful, small hotel went way beyond expectations. Our rooms in the historic guest house were gorgeous. The service by the low key professional staff was excellent, and breakfast in the walled gardens was... More

I wanted to revisit this hotel in February 2012 and telephoned the reservation number from the website only to find that this was a central reservations desk for Marriott and the individual to whom I spoke could not answer questions about the accommodation. She gave me an email address for the hotel and I emailed my request.No reply. My next... More

I was expecting more , the room was nice but not in the main building. Service slow non existant. Breakfast very poor. The pool beautiful but a bit too much chlorine.