Had another very nice stay at the Westin Palace Madrid. The room quality is very high. It has a beautiful bar and the Dome restaurant is quite nice. Great location with nearby tapas bars and close to the Prado. There is scaffolding on one side of the hotel which creates a hectic work zone on the side of the building... More

fantastic entrance sweeping stair case excellent staff very clean everything was just bliss breakfsat amazing such a joy to stay in such a old building felt like a princess will be back here again in the middle of everything gardens opposite were great

First of all, this hotel has a prime location in the Bourbon area of Madrid across the street from the Prado. Everything in the Old Town and Bourbon area is just a short walk away. We only took a cab to the airport while there for 3 days. The rooms are large, clean, and elegant. We are SPG Gold and... More

I wanted to give 4 stars, but these are the reasons that I couldn't: 1. Beds were not heavenly. As a matter of fact, my mattress was squeaky and it kept me awake. I had a twin room and the other mattress was the same way. 2. It's not entirely hotel's fault but my family got stuck in the elevator... More

This was a beautiful hotel in a great location and the staff and service was excellent. The breakfast buffet which came with our tour was excellent and the waiters were terrific. The room was very nice and spacious with very comfortable beds, a lot of closet space and the maid service was great too. The Westin is in a terrific... More

We just left Madrid 2 days ago. I love Starwood Hotels ever since becoming a SPG member. Currently I am a Gold Member and been for 3 years now. Rarely I would have issues with Starwood hotels. I booked 2 rooms with 6,000 points and $110/night. It's a pretty good deal for The Westin. My friends checked in before us... More

Hotel is beautiful, rooms are fabulous, location is excellent, and concierge staff is extremely helpful with good insights and connections. The neighborhood is really great, close to sites, transportation and nice restaurants. We would definitely stay here again when in Madrid.

Great family stay. Consistently good. Classic place. Professional, warm staff all around. Great ambiance and location. Look at the large number of positive reviews compared to other options. Look forward to returning to this site.

Love this hotel from top to bottom! Gorgeous everywhere. Luxurious and tasteful decor. La Rotonda is just so beautiful and an extraordinary setting to have breakfast. And what a buffet with it's chef just waiting for you to order something that he will prepare! Best setting to have breakfast that I have seen. Warm and relaxing bar with rich mahogany... More