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All 453 Madrid hotels »

Petit Palace Santa Barbara

4.0 of 5
Plaza Santa Barbara 10 (Alonso Martinez), 28004 Madrid, Spain
Hotel amenities
Petit Palace Santa Barbara
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58 traveller photos
Ranked #39 of 453 hotels in Madrid
4.5 of 5 stars 93 Reviews
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93 reviews from our community

    Trip type
Traveller rating
    42
    39
    6
    5
    1
Date Rating
Balkans
Senior Contributor
42 reviews 42 reviews
Reviews in 30 cities Reviews in 30 cities
23 helpful votes 23 helpful votes
“Let down by little things and lack of attention to detail.”
3 of 5 stars Reviewed 27 May 2012 NEW

Hotel is conveniently located 75m from the Alonso Martinez Metro Station and is simple and quick to get to from the airport. The hotel is obviously fairly newly refurbished well appointed and trendy. First impressions after reception is the stark white decor, the room corridors have blue mood lighting and ceiling lights on short IR Timer switches. We stayed in... More

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review
29 May 2012

Dear Guests, I would firstly like to thank you for sharing your experiences of our hotel on Tripadvisor. All comments, good and bad, help us greatly in improving our service. I have identified your reservation, and see that you did indeed stay in room #220. As per requested we assigned you a non-smoking room with a double bed. The bed... More

Tbilisi
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“Some bad surprises but still I liked the hotel in general”
4 of 5 stars Reviewed 8 May 2012
2
people found this review helpful

This hotel itself was very nice. There is an elevator, nice old staircase, quiet courtyard at the core of the building, you may also take a bicycle to circle around the city; there is a cool shower, good laptop connected to the internet free of charge, everything good and well kept, but there are several nuances: First - about 5... More

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review
29 May 2012

Dear Guests, Thank you for taking the time to write about your stay with us. We are very sorry that you had some noise distrubances during your stay. The hotel is located in the city centre and in the middle of a Plaza. On the positive side, guests have the comfort of being within walking distance of all the major... More

Long Island NY
Contributor
18 reviews 18 reviews
Reviews in 17 cities Reviews in 17 cities
34 helpful votes 34 helpful votes
“What a great property, Book your stay!”
5 of 5 stars Reviewed 3 May 2012
2
people found this review helpful

From its chic modern design to its dedicated family rooms (not easily found in Madrid) the Petit Palace Santa Barbara opens it very capable doors to a wide variety of clientele. This lovely boutique hotel, with spotless rooms is located on a diverse pedestrian plaza replete with sandwich shops, patisseries, a small playground, book stand and beer garden. Seconds away... More

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review
7 May 2012

Dear Guests, Thank you very much for your wonderfull comments about our hotel. We are so glad you enjoyed your stay and I will be passing on your comments to the rest of the staff. Please come and visit us again soon! Best regards Rebecca Evans Manager Hotel Petit Palace Santa Barbara More

London
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Modern, beautiful and centrally located”
5 of 5 stars Reviewed 2 April 2012

I stayed here in March 2012 for one night - with a group of 3 other girls. We wanted somewhere central as we were only in the city for the weekend. This hotel was brilliant and we all want to go back. We had a family room with a large double (2 singles pushed together as in most Spanish hotels)... More

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See 4 more reviews by holidayheaven22 for Madrid
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review
10 April 2012

Dear Guests, Thank you so much for your nice comments about our hotel. We are glad you found your room to be spacious and adequate for 4 persons. Its great news to hear that you had no traffic noise from your room even though it faces the plaza. All the windows are very well insulated against this. The hotel is... More

Dallas, Texas
Senior Contributor
29 reviews 29 reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
“Nice hotel in great location”
5 of 5 stars Reviewed 17 March 2012
2
people found this review helpful

Many of the other reviews are spot on, right down to the showers leaking onto the floor a little (not a big deal). Overall this is great hotel for all the right reasons - value, location and cleanliness. I spent five nights at this hotel with my wife and three kids during our spring break in Madrid. We had two... More

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review
10 April 2012

Dear Guest, Thank you for your detailed account of your stay in our hotel. We effectively have a small problem in some rooms with the water that leaks from the shower, but we are doing all we can to get them fixed. Im sorry you experienced some noise from the streets, but am relieved to hear that that this caused... More

Panama City, Panama
1 review
“Excelent stay, convenient, comfortable, modern.”
5 of 5 stars Reviewed 26 February 2012

We stayed at this location for three nights in January. The staff was very helpful. The metro station, Alonso Martinez was just a short distance away. The area has a lot of options to get a meal. There were a lot of Tapas restaurants, a convenience store, pharmacy, fancy italian restaurant, burger King... and around the corner, there were several... More

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review
10 April 2012

Dear Guests, Thanks for your kind comments about our hotel. The hotel was effectively an old palace which belonged to a Marques of Quintanar. We have a lot of positive comments about the stairwell and the general mix of the old historic building and the modern rooms. Regarding the bathrooms, its true that they dont have extractors, they just have... More

Scotland
Top Contributor
58 reviews 58 reviews
Reviews in 36 cities Reviews in 36 cities
53 helpful votes 53 helpful votes
“Good outlways the bad”
4 of 5 stars Reviewed 25 February 2012

We have stayed here a few times and if it wasn't good we would have not come back. We love the area. Vibrant and lively! The bad points are the noise at night and patchy service. On balance we would recommend booking here if you can cope with a younger lifestyle! At first we did not like madrid but it... More

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review
10 April 2012

Dear Guests, Thank you for taking the time to write about us. We are very happy that you have chosen to stay at our hotel on various ocaciones. I am sorry if you have experienced disturbances due to noises from the street. All the windows in the hotel are very well insulated but being in the centre of the city... More

1 review
“Great location to visit Madrid”
4 of 5 stars Reviewed 6 February 2012 via mobile

This hotel is ideally place to visit Madrid, we had a lovely stay and would recommend the hotel, a minor issue would be the lack of English tv stations so would recommend taking some DVD's for the free laptop. Would definitely stop again

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review
15 February 2012

Dear Guests, Thanks so much for commenting about your stay with us so positively. We are extreemly sorry about the problem with the international channels. This problem has been detected and we are doing our best to have it fixed as soon as posible. We hope to see you again soon! Best regards Rebecca Evans Manager More

Vilvoorde, Belgium
Senior Contributor
33 reviews 33 reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
“Very nice hotel in the center of the city”
4 of 5 stars Reviewed 1 February 2012

We used this hotel as a one-night stop in Madrid. Location was very good, right next to the exit of the metro line 10 (Alonso Martinez). Easy connection to the airport by metro via line 10 to Nuevos Ministerios where you change on line 8 to the airport. Hotel itself looks very bright and clear. Modern rooms with all what... More

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review
15 February 2012

Dear Guest, Thank you for your nice comment about our hotel! We agree that the hotel is ideally located and is effectively bright and luminous. We do hope you return one day. Best regards Rebecca Evans Directora More

Berkeley, California
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Great stay!”
4 of 5 stars Reviewed 12 January 2012

My husand and I stayed at Petit Palace Santa Barbara in November 2011 (sorry for the late review) and enjoyed our stay. The hotel is clean and walking distance to Gran Via and Puerta del Sol. Also, the metro/train is within walking distance which is a plus for exploring the wonderful sites of Madrid. We also loved the Patisserie located... More

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review
22 January 2012

Dear Guests, Thank you so much for your comments, we are very happy that you enjoyed your stay in our hotel. We are very sorry about the water leaks from the bathroom, in some rooms we have found this to be a problem due to the level of the shower plate, we are however working on this problem and hope... More

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Additional Information about Petit Palace Santa Barbara

Plaza Santa Barbara 10 (Alonso Martinez), 28004 Madrid, Spain
Price range (per night):* 95 AUD - 227 AUD

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Petit Palace Santa Barbara
Plaza Santa Barbara 10 (Alonso Martinez)
28004 Madrid
Spain
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