This hotel is well located. It is very close to all the main sights (the cathedral is less than five minutes away on foot) yet despite this, the area were it is situated is quiet and peaceful. There are plenty of good restaurants in its vicinity. The hotel staff is extremely friendly and helpful. They will gladly answer any question... More

One of the nicest hotels I've ever stayed in. We had a return visit this year in April to finish the Camino and I want to stay again. Beautiful hotel with wonderful terrace and garden, breakfast is fantastic and the staff are the most helpful in the world. Nothing is too much trouble and Roberto and Jose are among the... More

We stayed at the Costa Vella for 5 nights at Easter and couldn't have been made more welcome. Roberto and Xavier were fantastic hosts and did everything they could to make us feel as if we were staying with family. Unfortunately they couldn't do anything about the torrential rain, but recommended lovely restaurants close to the hotel so that we... More

I just cant fit in here in my review all the good things about this hotel. It was certainly one of the nicest hotels i have stayed in. Beautiful building with lovely terrace garden in the old town of Santiago overlooking the cathedral. Staff were so friendly and helfull, and nothing was any bother. Breakfast was wounderfull and when we... More

I had planned to stay at Costa Vella and booked three different rooms at the time of booking as they were not able to give me a room for the three nights. However, they very kindly booked us into their sister hotel Hotel Altair ( which was lovely). I spent some time at this hotel and loved the cosiness of... More

I stayed at this hotel twice in summer for several nights each time. It's the best hotel I have ever stayed in becuase the staff are amazing. I found Spaniards in general to be welcoming and genuinely helpful but the staff here were above and beyond anyone else I had encountered during my travels in Spain. Right from the time... More

Wow. What a lovely hotel. Great rooms, fantastic service, great location, very competitive prices and with balconied terrace and tranquil garden. Would not hesitate to recommend. The one thing to be aware of, like any hotel in the old town, is some rooms can pick up outside noise - so go for a room at the back if possible. Will... More

If it's the little things that mean a lot, then there are plenty of little thing here to mean a very comfortable stay in such a lovely city. Comfortable, spotlessly clean, nicely appointed yes, and with some of the most friendly and helpful staff we have come across in a long time of travelling. Little things like introducing themselves by... More

We stayed here in early March and arrived late on one of the colder nights of the year. The reception was very welcoming and we got a room with a beautiful view of the garden and city, plus a real double bed. The friendly staff provided great tips for our night out in town and helped us book our next... More