This is one of the worst hotels I have ever stayed in. Staff do not appear to have been trained in customer service, and none of them understands any English. The rooms are large and clean but the food served in the restaurant is variable. We found that a dish served one night was completely different when ordered the next... More

This hotel is not in Santiago. It is very far out. Too far out Small Gym- no music,no tv, bike not working properly. Had to get key.  Breakfast ok Taxi expensive €10.  €14 at night.  €10 to train station.  

It is not very easy to find the hotel, since it is in Montouto, far from the city center. The room was big, good for big families althought the smell of cigarettes on the room was awful. A big variety of food on te breakfast, but the dishes were a little bit dirty. It has free car parking.

Hotel Congreso is around 7km from the town centre. We were glad to have a car, but others in the hotel did manage with taxis at around 8eu per trip. Booked through gta hotels who have always come up trumps! At £25 per room per night with hot and cold "american" breakfast, attentive but unobtrusive staff and fastidiously clean spacious... More

This is not a 3 Star Hotel. The staff is very friendly and helpful, but the building is old and the lobby very smelly. The rooms are big and they look renovated, but the bathrooms are dated and the beds are very uncomfortable. The hotel is about 10 minutes (5 km) from the city. I think I would never come... More