We stayed at the Axel Hotel for 5 nights & found the experience to be very pleasant! We arrived at 9 am, so of course our room wasn't ready. Check In time is at 2 pm, so we were told to come back. As promised our room was ready at 2 pm! The staff was always very friendly & helpful.... More

not good for family all room got gay photo realy bad serviec i had to wait 2hr to get my room only good thing its close to city centr

Stayed at the Axel Hotel for one week in May 2012. While the room was quite small, it was clean, modern and had everything you need. The location is great- a two minute walk from the Universitat metro station on the red line. Very close to a great place for breakfast or lunch called Flauta. We were pleasantly surprised by... More

Check-in 2pm: room available at 6pm! No bathrobe and sleeper in the suite No breakfast menu order sheet, must go down to ask for Nice terasse in the suite and the top floor but no umbrella! 440Euro per nitght with a corresponding service would be ok! But that was really not the case...

After seeing so many advertisements in the various magazines, and reading about the hotel on Trip Advisor, I decided to give it a go for 4 days last week. Upon arrival into the lobby you are immediately impressed with the design and layout. Check in saw swift and we headed up to the room! WOW! Beautifully stylish, bright, large and... More

I liked this place but think it needs to look at the customers needs over what looks good. For instance, my room was big and well lit but the bathroom area, which is more like a hallway, does not have an area to place clean towels. Therefore the towels are in the bedroom area and if you forget to take... More

very nice place to stay very friendly staff. location is excellent

If you have enough dough, Axel could be for you. Billed as "Hetero Friendly" gay hotel, staff are very friendly, there is a strong emphasis on it being a gay hotel, though, gay art, in the lobby underwear for sale & the disco music, even a gay safe in the room. Says loudly, weŕe gay get over it, at times... More

On the plus side, it's a nice location, the rooms are good and the buffet breakfast is good. A test of a hotel is when something goes wrong, how they handle it, sort it out - in which case my review would have read 'Problem sorted - well done'. In summary, don't do anything crazy like arriving at 4 pm... More