The hotel was not fit for purpose, dirty bathrooms terrible food, one night we were served 1 chicken leg and grey broccoli and nothing else until our tour manager asked for salad I was also burned by the waitress in the process. Do not go there bathroom shower curtains were filthy!, The location was about the only good thing about... More

hotel was old fashioned but full of character, bedroom was nice, no problems EXCEPT the food was inadequate, not very tasty and poorly served we think it was brought in like school meals used to be (school meals probably were better). The location of the hotel was excellent for visiting the city. This hotel could be very good if only... More

Stayed here as part of an organised tour. Room dark and looking into central courtyard from which emanated smell of drains. Mirrored wall but everything grimey and tatty and room safe inoperable. Bathroom adequate but no tap to bath. Included breakfast hardly adequate and pre booked evening meals appalling owing to the fact that they had no kitchen staff so... More

I think it is a very comfortable hotel, centrally located and with an incredible breakfast!!! nice omelette and rice pudding. Also it has a big garage to park. I went for a business trip to Burgos and I found the hotel a good place to rest and it is easy to do a bit of sightseeing.

Booked a double room and expected to be treated well as member of the loyalty programme, room was to small, dark and a bit depressive so we upgraded to a Junior Suite - obviously paying for it too... Room a bit bigger but nothing special... Staff throughout arrogant & unhelpful from beginning to end! Could not wait to leave

We have been here before as it takes dogs and has underground parking.Otherwise uninspiring.This visit we booked and payed 3 months prior to visit through Travel Republic.When we arrived we were told hotel was"full" They offered us a sister hotel in the same group (Melia) but when we arrived it did not take dogs.Hours later and very tired we found... More

I remember this hotel to be one of the nicest in town but not anymore. However if you get an offer it is very good value. It has perfect location for moving around, well located. Around the corner from the bus station, across the river from the cathedral, plaza mayor... Staff are very nice and very helpful. Rooms are ok.... More

The hotel is brilliantly located for the sights of Burgos. Roms are large reasonably well appointed, clean comfortable. The public rooms are a little past their prime. The value was good although we did not take breakfast.

Stayed at Conch Sound Inn Nov. 30 to Dec. 3. Required to pay three nights in advance. The first night while at dinner someone entered our room and Stole $500. We reported this to the manager who denied it could happen. The third night we discovered the iron safety door to the pool was corroded and unsecured. We again brought... More