Room was comfortable and clean .Decor a bit dark . Staff at front desk a bit stuffy and not very helpful .Had to wait 2 hours for the room to be ready ( although the hotel did not seem busy...)

We booked this hotel for its location and the excellent pricing (65,-€ per night). Everything was perfect, the staff very friedly and helpful. It´s an ideal place to explore Santander by walking, plenty of nice AND excellent restaurants around. The only shortcome: breakfast is overpriced (17,-€/person) and also parking is expensive (15,-€/day).

this hotel does not worth the price you have to pay. uncomfortable spring mattress. Extra Parking, extra breakfast, free WIFI. in front of Santander Bay, nice sights.

We wanted a short break and liked the look of this hotel as it was directly overlooking the harbour. The hotel was immaculate, a traditional Spanish feel about it all. Very clean. Friendly helpfull staff. Lovely large room with comfortable beds. Breakfast buffet was a good selection but I felt a it expensive at 17 euros. On the 2nd day... More

Mainly used as a stop-off point for people arriving or leaving on the ferry, this hotel is of a high standard throughout and would make an excellent base for exploring this part of the country. Its coffee bar is ideal for a reasonable snack if you arrive with time to spare before boarding the ferry. The rooms are spacious, well... More

Beyond comparison, but a trifle starchy. No complaints at all, but a little too corporate and dignified for us poor Brits; this is not a condemnation, merely an observation from our point of view. In reality, nothing needs improving - if you need first-class accomodation and service, this is the place!

Have stayed at many fine hotels around the world,picked this one for it's close proximity to the ferry terminal.I had an attack of gout during my 3 night stay and was unable to leave my room,the staff were fantastic,so helpful with everything.highly recommended

Room was very clean, spacious and comfortable. Also quiet (despite the hotel's central location). Well refurbished, maybe 4-5 years ago? Furnishings not looking tired though. I needed to print a few things out in the morning, and despite there not being a business centre immediately available, I was able to email the reception (using my laptop, and the free internet),... More

5 minutes walking from bus station 7 minutes walking from train station near bar tapas areas behind the cathedral nice views, good food, personal very kind, helpfull the sardinero area is more touristic, is on the other side could go walking 45 minutes or taking the bus number 1 across the street nice big rooms for good price