Actually I would like to give it 4.5 points, but unfortunately it's not possible. But between 5 and 4, I'll be generous and give 5... The hotel is all in one a very nice one. The receptionists are friendly and helpful, I slightly better English of some would be of an advantage. The room with the garden view was very... More

We booked 30 hours before departure for this May Day bank holiday weekend break and I think we have been very lucky. All of these reviews ring true, but this hotel offers an exceptional experience for the price. The modern spa and pool extension is an architectural triumph, a stylish and tasteful juxtaposition of contemporary and traditional, set among a... More

Our stay at the Hotel Mencey was as good as it gets. The hotel is near a beautiful park and is in easy walking distance for the town centre and it's lovely shops ( we're only fairly fit OAPs) We stayed on abed & breakfast basis for 2weeks, This, we think, is a good idea as it allows you to... More

Superb hotel. Contemporary decor, very elegant and VERY clean. OK size room. Delicious breakfast including caviar! Great swimming pool with Wi-Fi there too so when I had to work, I could work by the pool :/. If you want to go to Tenerife just to have some parties and stay on the beach all day I would not recommend this... More

Arrived at Hotel and concierge was efficient with luggage. Check-in was slow, and as usual I say if they need to scan documentation it can be requested by email and it can be advanced. Receptionist was not that friendly, though this changed at check out due to a problem I had (mentioned later). Hotel has been modernised and pool area... More

This is a strange place. First although your map tells you you're arrived you don't see the hotel because it has absolutely no sign on it. Then you realize that, yes! you will enter in the beautiful old building in front of you. The older part is truly stunning with a large central patio and high ceilings... and you're starting... More

It's hard to place this hotel...it is priced like a 4 star hotel, feels like a nice 4 star but is technically a 5 star...so. A bit about my frame of reference; when I travel for fun I often stay in 5 star hotels and for work I often stay in 4 star business hotels I stayed in this hotel... More

My wife Margaret and myself have just returned from a very enjoyable week in Santa Cruz Tenerife,we stayed in the five star Iberostar Grand Mencey Hotel on a bed and breakfast basis which consisted mainly of a large and varied selection of continental choices with a less varied choice of hot foods ,never the less very enjoyable We occupied a... More

I stayed in for just 2 nights in March 2013, it was clean and kept to a high standard, wifi was a little slow but free, staff were very friendly especially at breakfast where nothing was too much trouble.