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Hotel RF San Borondon

3.0 of 5
Calle Agustin Espinosa, 2, 38400 Puerto de la Cruz, Tenerife, Spain
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Hotel RF San Borondon
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144 reviews from our community

    Trip type
Traveller rating
    38
    65
    26
    7
    8
Date Rating
Enfield, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 19 May 2013 NEW

My boyfriend and I visited Hotel San Borondon June 2012. The hotel was great. We had cleaners in every day, cleaning the floors, toilet, bath and making the beds. No insects at all. We felt safe here. We went half board for this holiday and we found that we only enjoyed some parts. If we didnt fancy what was on... More

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Mariehamn
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 26 February 2013

This was our second stay at San Borondon. A nice, budget hotel in a very quiet neighbourhood in Puerto de la Cruz, Tenerife. The one-room apartment we booked through Solresor, was in the same wing as we stayed last year, but this time, unfortunately, we got room 65. That room is opposite of the offices where the cleaning-staff have their... More

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See 4 more reviews by Anders G for Puerto de la Cruz
Samuel R, Community Manager at Hotel RF San Borondon, responded to this review
6 March 2013

Hi! Very good morning. Thank you so much for visiting us again year after year! We are very pleased that a general have very good impressions of our hotel and we appreciate your feedback. We regret not being able to meet in those days stayed, precisely because such objections we have staff available at the front desk 24 hours a... More

chur
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 12 February 2013

I had specifically asked for a quiet room. However, I was given a depressing old and dark room right next to the kitchen. I was woken each morning at 5.00 am and could not sleep before 10.30pm because of the noise through walls that had no soundproofing at all.

Was this review helpful? Yes 1
Samuel R, Community Manager at Hotel RF San Borondon, responded to this review
6 March 2013

Good morning, we are very sorry that he could not rest as you would like. In general all of our hotel rooms are designed to give maximum comfort and welfare of customers, and try not to make noise about activities with them to ensure that rest. We thank the comments as they will help us to improve our ways of... More

Scarborough, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 January 2013

This was a great location in the town with only a 5 minute walk to a great choice of restaurants in the old town and main square. The beach Playa de Gardin and public swimming pool is only 5 mins away too. The hotel itself was a little bit shabby but the rooms were clean and spacious. they were cleaned... More

Was this review helpful? Yes 2
Samuel R, Community Manager at Hotel RF San Borondon, responded to this review
22 January 2013

Dear Annette, Thank you very much for sharing your opinion about your stay at our Hotel. Your review is important for our future guests, but it is even more important for us, because we can know which things should we improve. In this way, day a day, we will provide you with the best possible service. We are happy that... More

London, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 7 January 2013

1 week in San Borondon arrived in December 2012 excellent location good food,a staff was very friendly help me organize some thinks.Well located sun beds so no wind was blowing at us.Down sides my room had no fridge and kettle,gym no lights,and German guest everywhere.Nice hotel,but i try different next time.

Was this review helpful? Yes 1

Review collected in partnership with clever-hotels.com

Samuel R, Community Manager at Hotel RF San Borondon, responded to this review
8 January 2013

Dear Simona, Thank you very much for sharing your opinion about your stay at our Hotel. We are happy to know that you enjoyed your holidays with us. We always try to provide our guest with the best possible service. If you want a room with kitchen, equipped with fridge and kettle, you have to book a Studio room. Only... More

Amsterdam, The Netherlands
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 7 October 2012

I bet they have given themselves two extra stars! We stayed here first week of October 2012 First the positive things: the hotel looks nice from the outside, sort of old colonial style, the pool area is nice. The staff is friendly and the location is fine as well: close to the main square and one of the few beaches... More

Was this review helpful? Yes 3
Samuel R, Community Manager at Hotel RF San Borondon, responded to this review
9 October 2012

Dear Guest, Thank you for sharing your opinion about your recent stay at our Hotel. We would like to apologize if we could not met your expectatives. We are not happy reading this hard review. We could understand that you do not like some things of our hotel, but we do not agree with you in a lot of things.... More

Waterford, Waterford, Ireland
1 review
3 of 5 stars Reviewed 2 October 2012

1 week in San Borondon in September. Perfect location and enough good food - only two good things. Staff NO English at all, rude and unhelpful. Tiered looking rooms. Spa and gym - turned out to be a huge disappointment ( no lights in the gym, poor facility). It wasn't very bad hotel, but never come back here.

Was this review helpful? Yes
Samuel R, Community Manager at Hotel RF San Borondon, responded to this review
9 October 2012

Dear Guest, Thank you very much for sharing your opinion. You help us to understand your point of view and to know the things that we should improve. We apologize if you do not met your expectatives. Our purpose is to make you feel us if you where at home, but we do not got it with you. Day a... More

London
1 review
2 of 5 stars Reviewed 19 September 2012

I arrived at the hotel on the 10 of September. Greeted by a staff memeber with poor level on english. Was not shown to my bedroom neither was I explained about the facilites other then the breakfast and pool. (there is mentioning of a spa and gym) which turned out to be a huge disappointment ( no lights in the... More

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Samuel R, Community Manager at Hotel RF San Borondon, responded to this review
24 September 2012

Dear Tim, Thank you very much for let us know how you have spent your holidays at our Hotel. We apologize, if we could not met your expectations. We always want to provide our clients with the best service and always want to know if we have not met their expectations. Your feedback helps us to improve our service and... More

Punta del Hidalgo, Spain
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 September 2012

San Borondon is just one of those small scale, good price-quality comparison, family hotels. Recently been the lucky one to have returned for the 10th time, and it was no different then other times....except for the swimming pool being repainted which was great. Still the same cosy atmosphere, friendly people, great location, 10 mins from the centre walking, 5 mins... More

Was this review helpful? Yes 1
Samuel R, Community Manager at Hotel RF San Borondon, responded to this review
10 September 2012

Dear David, Thank you for kind feedback regarding your stay at our Hotel RF San Borondón. It is a pleasure for us to welcoming you each time that you stay with us. We always want to provide our customers with the best service and we feel really proud when we receive such kind comments. Thank you for recommending us. As... More

Ottignies, Belgium
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 27 August 2012

this little hotel near from the seafront is located in a very good area of the city. The staff is polite and always take care of the customer. english, french, dutch, german and spanish fluently spoken in the hotel. I recommend this hotel if you want to spend lovely and quiet holidays

Was this review helpful? Yes
Samuel R, Community Manager at Hotel RF San Borondon, responded to this review
29 August 2012

Dear Guest, Thank you for such a nice report. We really appreciate when our guest let us know about their experience as we can know how we are doing in it. We are glad that you have enjoyed your holidays.With this rewiew you have provide a good tip to future travelers. We hope you can visit us in the near... More

 
 
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Additional Information about Hotel RF San Borondon

Also Known As:
Hotel San Borondon
Hotel RF San Borondon Puerto De La Cruz, Tenerife
Address: Calle Agustin Espinosa, 2, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Bar/Lounge Fitness Centre Free Breakfast Pets Allowed Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotels in Puerto de la Cruz
#8 Family Hotels in Puerto de la Cruz
Price range (per night): $39 - $62
Hotel Class:3 star (3*)
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Hotel RF San Borondon
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