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Hotel RF Astoria

3.5 of 5
C/. Enrique Talg, 15, 38400 Puerto de la Cruz, Tenerife, Spain
Hotel amenities
Hotel RF Astoria
Professional photos
19 traveller photos
Ranked #8 of 82 hotels in Puerto de la Cruz
4.0 of 5 stars 37 Reviews
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37 reviews from our community

    Trip type
Traveller rating
    15
    16
    4
    2
    0
Date Rating
Edinburgh, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Fantastic accommodation”
5 of 5 stars Reviewed 27 April 2012

We stayed at the Astoria for a week in one of their studio rooms. What a great choice we made! The room was big with a useful kitchenette including fridge, hob and microwave plus crockery, pots & pans. The hotel is kept spotless and our room was cleaned and beds made up every day. Staff were very friendly and helpful.... More

Was this review helpful? Yes
See 2 more reviews by edels for Puerto de la Cruz
Samuel Rodriguez, Community Manager at Hotel RF Astoria, responded to this review
28 April 2012

Dear Edels, Thank you very much for kind review. We are glad to know that you like our hotel, and that you have spent a good holidays with us. Your opinion will encourage other travelers for choosing Hotel Astoria. We work very hard for giving you the best possible service. We would like to welcome you in the near future.... More

Brasov, Romania
1 review
“A Pleasant Experience”
4 of 5 stars Reviewed 13 April 2012

This is a pleasant hotel, with friendly and helpful staff. It was pretty clean, the room was spacious, and we enjoyed the heated swimming pool. We also found the location to be very convenient, and the hotel parking was very useful (there would have been no other place to park the car close to the hotel). One thing I didn't... More

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Samuel Rodriguez, Community Manager at Hotel RF Astoria, responded to this review
14 April 2012

Dear Ana, Thank you very much for reviewing your experience at Hotel Astoria. We are glad to know that you like our hotel, and that you spent a good holidays with us. We always try to make you feel as if you were at home, and give you the posibility of a good resting. We apologize, because sometimes, there are... More

London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Pros and cons... but not for us”
2 of 5 stars Reviewed 8 April 2012

Pros: Good central location near beach; lovely, friendly staff; very clean; nice little rooftop sun area and pool; concerts on two evenings per week in the bar area downstairs (which is otherwise closed). Cons: Noisy (I don't know if it was just our room, but the plumbing was terrible and we could hear everyone else have a wee - and... More

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Samuel Rodriguez, Community Manager at Hotel RF Astoria, responded to this review
11 April 2012

Dear guest, Thank you very much for your comment. It is the way to understand your point of view and your needs. We work very hard to improve all the negative aspects and with your review, you will help us to get this purpose. It would be a pleasure for us to welcome you back and have the opportunity to... More

London, United Kingdom
1 review
“No complaints”
5 of 5 stars Reviewed 3 April 2012

It's not the fanciest hotel I've stayed (and certainly not the most expensive) but clean and great location. A few reviews I've read mention the friendly staff, and they really are. They will get a smile on your face even if you didn't choose a good restaurant that day or had to park miles away. I'd certainly stay there again.

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Samuel Rodriguez, Community Manager at Hotel RF Astoria, responded to this review
4 April 2012

Dear Colin, Thank you very much for your kind review. We enjoy reading a your comment. We work very hard for getting our purpose, which is to make you feel as if you were at home. And we try to fix all the possible defects. We would like to welcoming you soon. Do not hesitate to contact us, and we... More

Ilford, Essex
1 review
“APARTHOTEL ASTORIA”
5 of 5 stars Reviewed 21 March 2012

We have stayed at the aparthotel Astoria several times and everything about it is extremely good. The staff are very friendly and extremely helpful. The beds are comfortable and the rooms are kept very clean. The terrace has sun beds around the ssimming pool and this is very nice as it is quiet and a sun trap. The Astoria is... More

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Samuel Rodriguez, Community Manager at Hotel RF Astoria, responded to this review
23 March 2012

Dear Sandra, Thank you very much for sharing your experience in our hotel. We are very happy to know that you and your husband have enjoyed your holidays. It was very nice to talk to you. Thank you for your kindness. If you are planning to come back, do not hesitate to contact us and we will help you with... More

Yeovil, United Kingdom
Contributor
18 reviews 18 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“A disappointment, considering the positive reviews.”
3 of 5 stars Reviewed 15 March 2012 via mobile

We stayed at the Astoria for one week from 28th February. Pros: - Great location in the town centre - Very useful kitchenette - Large room - Friendly staff - Thick curtains to keep out the strong sunlight in the morning Cons: - Lots of hairs on the floor, indeed new ones seemed to appear every day! - The fancy... More

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See 3 more reviews by Tim1983_11 for Puerto de la Cruz
Samuel Rodriguez, Community Manager at Hotel RF Astoria, responded to this review
20 March 2012

Dear Tim, Thank you for reviewing your experience at our hotel. It is the only way to understand your point of view and for sure it will help us to improve our service and quality standards. We always want to provide our clients with the best service and always want to know if we have not met their expectations. Your... More

Sandwich, United Kingdom
Top Contributor
98 reviews 98 reviews
Reviews in 44 cities Reviews in 44 cities
49 helpful votes 49 helpful votes
“It Ticks Most of the Boxes”
4 of 5 stars Reviewed 4 March 2012

Entrance to the hotel is via Hotel Bambi, as both hotels have the same owner. Our biggest problem was finding the place in the one-way system of downtown PdlC! The roads are not clearly signed, so if you´re only armed with a street map, good luck!!! The gate to the car park is not signed either, so I parked in... More

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See 4 more reviews by IgelEye for Puerto de la Cruz
Samuel Rodriguez, Community Manager at Hotel RF Astoria, responded to this review
10 March 2012

Dear Guest, Thank you very much for sharing your opinion about Hotel Astoria. We are happy to know that you like our hotel, and that you have spent two good days with us. Your experience is very important for us, because it is the only way to know if we are working in a good direction. We always try to... More

ireland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“lovely hotel”
5 of 5 stars Reviewed 8 February 2012

We stayed a week in Hotel Astoria mid-January and were very happy with our accomodation. the location was great - close to restaurants and shops. We would recommend this hotel if you are having a holiday in Puerto de la Cruz.

Was this review helpful? Yes
Samuel Rodriguez, Community Manager at Hotel RF Astoria, responded to this review
11 February 2012

Dear guest, Thank you very much for sharing your opinion about our hotel. It is very nice to read so kind things. We are glad to know that you recommend our hotel to our future guests. We would like to welcoming you in the future. If you are able to come to Tenerife once again, do not hesitate to contact... More

Wales
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Couldn't grumble sort of a place”
3 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

My wife and I visited Puerto de la Cruz in January, 2012. Originally booked a studio in the Bambi apartments with a low cost winter holiday in mind, we were offered a 3 Euro per day upgrade to the Astoria which we took, and enjoyed a one bedroom apartment instead. I would say it was worth the 3 Euros as... More

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Samuel Rodriguez, Community Manager at Hotel RF Astoria, responded to this review
4 February 2012

Dear Sir, Thank you very much for sharing your kind comments about your recent stay at Hotel Astoria. Our purpose is to make your stay with us an unforgettable holidays. We are proud to know that you had a good experience and we believe your opinion will encourage other travelers to visit our Hotel and our City, Puerto de La... More

Helsinki, Finland
1 review
“Good!”
4 of 5 stars Reviewed 30 January 2012

Clean, not too big, nice and near the centrum, old town and sea! Very good, I´ll come back..

Was this review helpful? Yes
Samuel Rodriguez, Community Manager at Hotel RF Astoria, responded to this review
31 January 2012

Dear Helena, Thank you very much for your comment. We are glad to know that you like our hotel. We are looking forward to welcoming you next time. Best Regards, More

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Additional Information about Hotel RF Astoria

C/. Enrique Talg, 15, 38400 Puerto de la Cruz, Tenerife, Spain
Price range (per night):* 31 AUD - 75 AUD

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Hotel RF Astoria Photos (19 traveller photos)

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