I have just visited Hotasa Puerto Resort in Puerto De La Cruz, Tenerife March 2012 for 1 week. This was our first holiday with our 1 year old daughter. We were not sure what to expect when we booked it as when we looked for reviews on the hotel we couldn’t really find much and was all too confusing with... More

First impressions were very good, immaculate reception with well presented neat staff. Room was roomy and clean. Thats the good stuff, the bad? The food was transport cafe standard, in fact no, they manage to cook stuff through. Breakfast cold, how can you serve cold eggs,sausages and bacon. My wife became ill probably as a result of the half cooked... More

Hotel was fine but very quite , not suitable if mobility problems. need to get a bus into town. Spring is all german oldies not much going on at all. Locals friendly and wine cheap.

Its always difficult being objective when you are disapointed, but here goes. I'll try to be fair. 1. Food, Buffet ( dont like them ) Poor. Why ? because the chef manages to make everything so bland that you dont know if chicken is fish or fish is chicken. Often cold, and the same options and alternatives every meal. Veg... More

The food is good the bar staff are nice . the reception staff a bit un helpfull , but apart from that eveything ok ,more 4 star than 5 though

The 3 hotels a bit tired and worn, just been taken over, staff moral low after take over with wages cut and it shows with angry staff, customer care very poor, no real leadership. Food in dining room below basic. , every meal was cold all through service i asked why the servery was cold ,no senseable reply, just total... More

This is a nice hotel, somewhat old fashioned but cudos to the management for the maintenance. I have rarely seen a hotel that is polished so much and so frequently as this hotel. That being said - this is an older hotel with all that entails in terms of facilities. The hotel and its 2 partner hotels are stuck in... More

There are many other options for sure...I can't recommend any as this was my first time in Tenerife but this hotel was disappointing, I stayed in a 4 star in Lanzarote in a different trip which was light years better than this one. Beds were uncomfortable, low and old. Food was average and the service in the restaurant was OK.... More

My wife and I stayed at this hotel from Christmas eve through until New Year. I would say it is pretty average, no different from many other 3 star hotels we have stayed in. We were all inclusive, although there were guests staying that were paying for drinks and food (always got the impression that paying guests got served quicker... More