Nice hotel as there was no issue regarding cleanliness and the quality of the food and drink was to be expected from an all inclusive hotel. Only downside and I am afraid its a major downside is the overall grumpiness and rudeness of staff. Eating at there hotel restaurant was a dismal and depressing experience and I was accused by... More

There are 3 hotels in the group, all adjacent to each other. We were in the Bonanza, no reception, that was in the Canarife Palace.Generally the staff were excellent, reception staff a bit grumpy. Management staff non existant. Probably the worst managed hotel we have been in. Rooms were large and very clean, pools nice but arctic temperature, no sun... More

Stayed here in November 2011 with my daughter found it to be a great location with very friendly staff,. the hotel was clean rooms cleaned daily. Food was very good and gave a wide choice of dishes especially as my daughter is a vegetarian. We would both definitely go back there again. Town was a few minutes walk with a... More

Now I want to be fair to the hotel so I am aiming to be as dispassionate as possible. Check in: well check in is somewhat of a mystery tour as 3 hotels make up the 'resort' the Bonanza Palace, The Interpalace and The Canarife. 2 have a check in desk but the one in the Canarife is the one... More

This hotel is not a four star - at best it would be a 3. What we didn't realise is that the hotel is a good 25 minute walk to the town and is down a steep hill including many steps. Like many of the reviews state the staff are not friendly at all, we found the receptionists struggled to... More

There are 3 hotels on the resort all offering different views, and you can eat or drink in any of them (the menus are the same). Drove from the airport as the cost of transfer was expensive and hiring a car for a week was cheaper than using transfers. (We used AutoReisen Car hire as they offer very good cars... More

Me my boyfriend and mum stayed at this hotel for 1 week in october 2011, We had a lovely time at this hotel the staff are very nice and helpful,The rooms are very big with everything you need in them,The food is delicious with lots to have everyday.The pools are a little cold but very nice once your in it's... More

Me and my boyfriend visited the hotel in November 2011 and had a fantastic all inclusive holiday. The hotel itself is clean and the rooms are basic but have everything you need including a balcony. The food however was nothing special, very basic and the general hygiene in the dining room ie cutlery etc had to be double checked every... More

What a fantastic Holiday.. The staff was friendly and polite if you need anything it wasn’t a problem. The food was fresh, varied and a great selection the menu accommodated all nationalities. If you were prepared to have a go at speaking Spanish the staff was more than helpful and was pleased that you had a go. The Drinks were... More