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All 82 Puerto de la Cruz hotels »

Playacanaria Spa Hotel

4.0 of 5
Urb El Durazno s/n, 38400 Puerto de la Cruz, Tenerife, Spain
Hotel amenities
Playacanaria Spa Hotel
3.5 of 5 stars 216 Reviews
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216 reviews from our community

    Trip type
Traveller rating
    56
    74
    50
    18
    18
Date Rating
Aspe Spain
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 12 May 2012
2
people found this review helpful

We enjoyed our stay, as the second part of a two week holiday shared between Lanzarote and Tenerife, with the following points to consider: 1. After a week of Lanzagrotty and its bleak, black landscape, it was a relief to see green, fertile land again. The surprise was the steepness and height of the inland mountains: the description 'Madeira' comes... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 26 April 2012

We stayed at Playa Canaria over Xmas holidays and we really enjoyed it. I was 6 months pregnant so we were not after wild nights out and this hotel was just perfect. It's tucked away from the main town and therefore very quiet. The pool area is just lovely, that's where we spent most of the time, our room was... More

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Dorset
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 18 April 2012
1
person found this review helpful

We stayed at this hotel for 2 weeks in February 2012. On arrival the hotel had no room reserved for us. Despite presenting the hotel with a printout of our confirmed reservation from Travel Republic they refused to allocate us a room, stating that they had not accepted the booking request from the agent (it turned out later that they... More

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Brussels, Belgium
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 28 February 2012
3
people found this review helpful

This hotel sits half way up in the hills above the sea, between Puerto de la Cruz and La Orotava. You would probably need a car to visit either. If you don't want a car, or don't drive, and plan on relaxing in the hotel, then bear in mind the following details. Tenerife, and indeed all the Canary Islands can... More

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See 2 more reviews by paul_n_go for Puerto de la Cruz
123ashley
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 17 January 2012
6
people found this review helpful

i wouldnt advise anyone to stop here. Last august 2011 we was booked for this hotel but unfortunatly we never arrived because my father in law died on the plane. We ended up with emergency landing on a little island not far from Portugul. This happened saturday night. Early Sunday morning we rang the hotel to explain what had happened... More

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Playa Senator, Gerente at Playacanaria Spa Hotel, responded to this review
10 February 2012

Dear Guests, Thank you for taking the time to provide your feedback regarding. I am sorry so special family circumstances that happened and I feel what has happened. If at that time were you could not help to solve your reservation was because there are a series of bureaucratic red tape and a domestic type of recruitment that requires a... More

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7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 August 2011
7
people found this review helpful

Very good hotel with excellent staff, they really cannot do enough for you. Felt a little alien as 99% of the other guests are spanish, shame about the kids animation team as none english speaking made it very difficult for my children to get involved. But by the 4th day they met a child who could speak both languages so... More

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Playa Senator, Gerente at Playacanaria Spa Hotel, responded to this review
20 September 2011

Dear Guests, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We once again thank you and are looking forward welcoming you to any of our establishments. Mª... More

London
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 23 October 2008
3
people found this review helpful

This is in addition to one I have already written about the hotel in response to reviews of others. The slide is for everyone not just the 2-4, whilst I was there it was the adults who were enjoying it, the kids didn't get too much of a look in and the adults ranged from 40-82! If you go with... More

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London
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 29 July 2008
4
people found this review helpful

I have been to Puerto twice before and stayed in other hotels, and I have also been to carnival once before as I was doing this time. I had seen this hotel on one of my walks and though it rather grand. Really the hotel is above average but some of the probs could make it less so for the... More

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Barcelona
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 8 January 2008
5
people found this review helpful

Never seen worst hotel staff attitude in my life, starting with a lady that used the hotel manager room, so we could only assume that who she was... If you come with a lot of luagage, get prepared to carry it on your own, on the stairs leading to the lobby - also later, the elevator is so tiny, that... More

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UK
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 27 October 2007
1
person found this review helpful

Read the reviews and booked. Found this on the interned. The slide is very much for the 2-4 year olds needless to say our 9 year old grandson was totally bored here. DO not come here out of season with english children...However must agree with the last review. the hotel is dated full of internationals who really dont seem to... More

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Additional Information about Playacanaria Spa Hotel

  • Hotel Playacanaria
  • Playacanaria Hotel
Address: Urb El Durazno s/n, 38400 Puerto de la Cruz, Tenerife, Spain
Price range (per night):* 54 AUD - 70 AUD

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