The hotel is located up a hill and about 20 minute walk to the sea. Most of the staff around the the hotel are friendly except for on of the reception managers. He would be at home in faulty Towers! You have to pay extra for fridge in your room, for the safe ( !) and for the spa/ gym.... More

We stayed with our 4-month-old in Jan 13 and found it just ok-not the four stars you would expect in some other countries possibly. The positive side is the pool area, which is perfect and the staff (apart from a few useless men at the reception)are most helpful and kind. The room was very dated and basic. The need to... More

We stayed in the Playacanaria when the snow arrived from 18th January 2013. The hotel is OK, a little dated. We were on B&B basis, the breakfasts were fabulous, lots of choice. The pool was lovely, especially when the sun shone. Bit disappointed that there were lots of extras that you had to pay for, eg the safe (which had... More

Very good hotel and Puerto in my opinion is the best resort in Tenerife. Opt for pool facing room (faces mt. teide) if you like a decent view - we were charged 10 euros per day extra for this but worth it. Quiet, clean hotel with good food and v. helpful staff. Had a great 8 days here over christmas.

I would like to say that I have been 8 days at this hotel with my family and we were so happy with the time that we've been here, everything was fine you have plenty options to eat and drink, food was fantastic, my girls enjoy a lot the swimming pool and the entertainment at nights, the thing maybe is... More

Very pleased with this hotel. Went with a party of 11 aged between 3 - 57, everyone enjoyed it here. Very clean rooms and pleasant staff. Great food (we went half board). Very good value for money. Only downfalls are the tiles in the pool need replacing as many have come off and is rough on your feet, also there... More

We enjoyed our stay, as the second part of a two week holiday shared between Lanzarote and Tenerife, with the following points to consider: 1. After a week of Lanzagrotty and its bleak, black landscape, it was a relief to see green, fertile land again. The surprise was the steepness and height of the inland mountains: the description 'Madeira' comes... More

We stayed at Playa Canaria over Xmas holidays and we really enjoyed it. I was 6 months pregnant so we were not after wild nights out and this hotel was just perfect. It's tucked away from the main town and therefore very quiet. The pool area is just lovely, that's where we spent most of the time, our room was... More

We stayed at this hotel for 2 weeks in February 2012. On arrival the hotel had no room reserved for us. Despite presenting the hotel with a printout of our confirmed reservation from Travel Republic they refused to allocate us a room, stating that they had not accepted the booking request from the agent (it turned out later that they... More