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All 82 Puerto de la Cruz hotels »

H10 Tenerife Playa

4.0 of 5
Avenida Colon 12, 38400 Puerto de la Cruz, Tenerife, Spain
Hotel amenities
H10 Tenerife Playa
4.0 of 5 stars 254 Reviews
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254 reviews from our community

What travellers say about this hotel
  • Very good(7)
  • Half board(6)
  • Dining room(5)
  • Great location(4)
  • Pool area(4)
  • Loro parque(4)
  • Happy Hour(3)
  • Sea front(3)
  • Old town(3)
Traveller rating
    59
    101
    54
    28
    12
Only show reviews for Family (37) | Couples (125) | Business (5)
Date Rating
1 review
3 of 5 stars Reviewed 27 May 2012 NEW

I'm her low. Never experienced such bad service. No smiles here! I work in travel & get about, but this is awful. What a shame the staff let down an otherwise ok hotel.

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Gran Canaria, Spain
1 review
5 of 5 stars Reviewed 26 May 2012 NEW

Arrived back to Gran Canaria after a week break in Tenerife,we choose this hotel because of its good reviews. Im like the Hotel Inspector when it comes to staying in hotels has iv worked or stayed in them most of my life. I booked this hotel has a treat for myself and my girlfriend after a busy pride in our... More

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Chichester, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 26 May 2012 NEW
1
person found this review helpful

Do not travel with thomsons,but firstly the hotel,great location .most staff very helpfull and friendly,bar staff quick at serving and carrying drinks for you .reception staff some not very approachable ,others very helpful.The buffet food was plenty full ,nicely displayed and varied ,with a wide chose for breakfast and dinner.The evenig entertainment was not our choice and not varied,if they... More

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See 2 more reviews by stephanie g for Puerto de la Cruz
Hereford
2 reviews
4 of 5 stars Reviewed 19 May 2012

Overall very good hotel, only problem being the day before we left a large group of children arrived and took over the pool are until early eveneing. The following day a group of about 20 children aged approx 4 - 13 were in the pool and very loud. These dominated then pool area until late in the day, again very... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 16 May 2012
7
people found this review helpful

We stayed here 8th 15th May 2012 checked in late midnight reception staff where fantastic asked if we would like a cold drink very pleasant ,restaurant breakfast , Dinner was Excellant plenty of choices all fresh , great location on the beach front plenty of sunbeds great towel changeing allthrough if you have 3 towels in on day they will... More

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Kidderminster, United Kingdom
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 May 2012
4
people found this review helpful

Staff were rude and unfriendly. Bar staff disappeared into their room rather than serve customers. Food was cold and much the same for each meal. Bedroom was not cleaned properly and very small for a 4 star hotel. Last morning maid burst into our room at 09.30 and shouted 'Finito!'. As we had the room until 12.00 noon we asked... More

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Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 2 May 2012

I stayed here in July last year with two other girls. The Hotel is amazing! The pools are excellent and we generally managed to get a sunbed every morning. Its clean, welcoming and in the perfect location! The maids came into our room everyday and tidied around all of our stuff (three girls in one room so ALOT of shoes... More

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Nottingham, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 25 April 2012
8
people found this review helpful

This hotel cannot be faulted its clean, welcoming, right on the front, the rooms are well furnished, beds comfortable, linnen is changed as you request. The pool areas are clean with plenty of sun loungers. The restaraunt food is excellent, varied, always fresh, You cant go wrong booking here, do it you wont regret it. the only down side to... More

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TENERIFE_PLAYA, Director General at H10 Tenerife Playa, responded to this review
4 May 2012

Dear Guests, thank you very much for your kind comments. We are pleased you had a positive experience, and it is really a big satisfaction for us to be able to make our Guests enjoy their holidays. We hope to be welcoming you again soon. Best regards Alfonso E. Peinado Director H10 TENERIFE PLAYA More

Newcastle upon Tyne
1 review
4 of 5 stars Reviewed 25 April 2012

Excellent hotel,food was good with lots of choice. Room with sea view was cold and balcony did not get the sun,pointless having one.Ask for garden view.Staff good.Location excellent will definately go back to Puerto del la Cruz.

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Burnley
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 24 April 2012
3
people found this review helpful

The sea views from the restaurant of H10 Tenerife Playa are magnificent, the choice and freshness of the food could not be faulted. All the staff were helpful, friendly and efficient, especially the receptionists. Our room was kept tidy and clean with a fresh supply of towels daily. The pool area and amenities were kept tidy and were quiet and... More

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See 3 more reviews by BurnleyDel81 for Puerto de la Cruz
TENERIFE_PLAYA, Director General at H10 Tenerife Playa, responded to this review
4 May 2012

Dear Guests, thank you very much for your kind comments. We are pleased to read that you spent a nice holiday here with us, and we are looking forward to welcoming you when you will come for your next visit. Best regards Alfonso E. Peinado Director H10 TENERIFE PLAYA More

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Additional Information about H10 Tenerife Playa

  • h10 Tenerife Playa Hotel
  • Tenerife Playa
Address: Avenida Colon 12, 38400 Puerto de la Cruz, Tenerife, Spain
Price range (per night):* 62 AUD - 1,334 AUD

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