First time we have been to Tenerife in May, the weather was excellent which always makes a holiday better, The San Felipe is a very nice hotel, good spacious air conditioned rooms and balconies, bathroom has a hairdryer complimentary shampoo, shower gell, tissues etc. which are replaced when you have used them. The room was cleaned every day and bathroom...
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Dear Chriss,
First of all we would like to thank you for your nice comments about the Hotel and we hope that you have had a nice trip back home.
We really appreciate your comments beacause we want to be better everyday and work to satisfy our guest needs and we hare so happy, because we did it with you....
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this hotel was our choice on a cruise and stay of the canaries and was a great choice,we have stayed on the south of the island a couple of times so we wanted to see somewhere different and it was,porto de la cruz is very picturesque with wonderfull walks and scenery.The hotel did look a bit highrise on the net,but...
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Dear Tripadvisor user,
Thank you so much for taking your time to write this nice review about our hotel!
We are really happy that you have enjoy your holinday in Puerto de la Cruz and at Bahia Principe San Felipe Hotel.
We apologize for the air conditioning noisy, and we are working currently on our ainconditioning system to make it...
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Had a great 2 weeks at this hotel, room lovely, food plenty of choice and staff great. Situation of hotel is good as it is only a 15 mins walk to the old town and even with walking difficulties I found it a lovely stroll. No trouble getting a sunbed round the pool even though some of the other nationallities...
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Dear Mrs Globug,
Thank you so much for taking your time and write your opinion for your recent stay in our hotel.
We are really happy that you have enjoyed your holiday in Hotel Bahia Principe San Felipe.
We just want to apologize for the small inconvenience about the Animation and Night spectacles. We are working harder in order to...
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This time we had 2 weeks in March at the San Felipe and 3 weeks in November and both were excellent .....We had a lovely corner room on the 12th floor , kept spotlessly clean by Luisa ...The first time we have had the oportunity to try these corner rooms ,which are spacious with a lovely view looking over to...
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Reviewed 25 October 2010
Reviewed 8 November 2009
Dear guest:
First of all, we would like to thank you very much for taking your time and giving us this detailed comments about you stay in Bahia Principe San Felipe.
We appreciate very much all your comments and we will send them to our staff, especially to Luisa and Raquel.
We look forward to welcoming you once again in...
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all in all a great hotel,but the animation team were non existant. on our previous they were proactive getting you off thr sunbed if you wanted to play or have a go at sports you would not normally have access to. but this time they spent hiding in the shed where you changed your towels and only one water aerobics...
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Dear Mr Barry,
Fisrt of all, we would like to thank you for taking your time to share your experience in Bahia Principe San Felipe with this comment in Tripadvisor.
We really understand your regrets and we would like to apologize for not succeed your expectations. We are really working hard to improve our animation team and to offer our...
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We spent a week on half board at this lovely hotel. Our room was on the thirteenth floor, overlooking the gardens and pools with El Teide peeping out from behind the clouds. Sun shone onto our balcony from lunch time until late evening, We had a huge comfy double bed and the room and bathroom were kept very clean. The...
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Good afternoon Ms Josephine,
Thank you so much for your kind opinion about our hotel, we really appreciate it because it helps us to learn about our guest needsand satisfy them.
We are really so happy that you have enjoyed your stay in our hotel and in Puerto de la Cruz and we hope to welcome you once again in...
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Just returned from a two week break at the San Felipe, and for those that have given this hotel a less than favourable review, you must enjoy going on holiday simply to moan!
Hotel staff - Fantastic, Cleanliness - Fantastic, Food (we stayed all inclusive) - Fantastic, Facilities - Fantastic, Accommodation - Fantastic.
Location is fantastic, about 200m from of...
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Dear Adrian,
I would like to thank you for taking your time and write your experience about your recent stay in our hotel.
We trully appreciate that you have enjoyed your holiday in Hotel Bahia Principe San Felipe. Your opinion will be really helpful for other guests that wolud like to spend their holidays with us, and we really thank...
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I revisited the hotel just after Easter. The hotel is still well suitable for couples and friends. The hotel had entertainment every nights various from "one man orchestra" to dance performances.
The buffet restaruant Teide are still in need for an upgrade when it comes to dinner. I visited the Mediterranean restaurant which are included in the "all inclusive" package...
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Reviewed 24 December 2011
Dear Tripadvisor user,
Thank you for choosing the Hotel Bahia Principe San Felipe to stay during your holiday in Tenerife and for taking your time to write this comment.
We really appreciate that you have enjoy your time in our hotel and we take note of your requests in order to improve our service.
Regarding your concerns we have already...
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we went back again and enjoyed it even better than last time. food good,rooms very clean no trouble getting a sun bed. staff friendly and helpful. phoned and got room we requested
Dear Margaret and David,
Thank you once again for visiting us and take the time to write this review.
We really appreciate that you always come back to Bahía Principe San Felipe and you enjoy your stay even more than the one before.
We hope to welcome you back once again and you know that we always try to satisfy...
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We have just returned from a fantastic week at this hotel. 8 members of my family went ranging from aged 8 years to 67 years and every one had a great time.
The food choice was fantastic. Having been on alot of all inclusive holidays this was one of the best. There was plenty to choose from and every thing...
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Dear Carolyn!
We trully appreciate the nice comments that you have written, regarding your stay in our hotel last April, It is always a pleasure know that our gusts have enjoy their holiday in Bahía Principe San Felipe.
We would pass on your satisfaction to allour staff that would enjoy your kind words.
We hope to welcome you once again,...
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