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Bahia Principe San Felipe

4.0 of 5
Avda de Colon 22, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly H10 San Felipe)
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Bahia Principe San Felipe
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506 reviews from our community

Traveller rating
    228
    176
    60
    23
    19
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Families
126
 
Couples
270
 
Solo
13
 
Business
1
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Nottingham UK
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

We stayed here from 7th to 4th May. The biggest negative I have is the compulsory wearing of wristbands to denote whether you are a half board or all inclusive guest. On arrival the receptionist went through the usual welcome information then asked for our wrists and 'tagged' us with ugly blue wristbands. Ladies, if you plan on getting dressed... More

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See 2 more reviews by Granville45 for Puerto de la Cruz
derby
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

We booked this hotel after reading reviews from other "Trip advisor" contributors - All comments seemed to be accurate. However, as nice as the food was, I didn't think it was up to par as some descriptions would lead you to believe. Although varied, it did seem a little samey after a while. Th e hotel in general was homely,... More

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See 2 more reviews by diamondcat01 for Puerto de la Cruz
DireccionSanFelipe, Relaciones Públicas at Bahia Principe San Felipe, responded to this review
16 May 2013

Dear guests, Thank you very much for taking the time to write this detailed review about your recent stay at the Bahia Principe San Felipe. We are pleased to hear you have enjoyed the quiet of the gardens and pool area, and of course the waves from the Atlantic ocean. We would like to thank you fr recomending the Hotel... More

Cardiff, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 10 May 2013

We have just returned from only our 4th visit to the magnificent Bahia Principe/San Felipe. Once again a fautless 2 weeks and highly recommended. Because of the pounds gained on ones girth due to the superb food and drink( we only managed two breakfasts) we can't wait for the next visit.The Lunch and Dinner are outstanding with such a varied... More

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DireccionSanFelipe, Relaciones Públicas at Bahia Principe San Felipe, responded to this review
11 May 2013

Dear guest, We are happy to hear you have spend yet another lovely in your beloved Puerto de la Cruz and that you chose to spend it with us in the Bahia Principe San Felipe for the 4th time. We have passed on your kind words to the staff, specially to ones you mention, for such positive feedback is always... More

Blackwood, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 8 May 2013

Returned to the San Felipe for another GREAT stay. Before we arrived I sent an email to request the same room as we had last time and no surprise we were given it when we got there. ALL the staff from reception/restaurant/bar and cleaning staff could not be better and are a credit to the hotel. Both the manager and... More

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See 2 more reviews by janrobone for Puerto de la Cruz
DireccionSanFelipe, Relaciones Públicas at Bahia Principe San Felipe, responded to this review
10 May 2013

Dear guest, Thank you very much for this kind review. We consider our repeating guests a real credit to the hotel, and we pay special atention to their feedback. We all take real pride to hear you have had another great holiday with us, and will be pleased to recieve you again as our guest. best regards, Gemma Oosterbaan Customer... More

Faversham
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2013

Stayed in this hotel just before the start of May and 'the Season'; prices very reasonable at this point, though rising thereafter. Weather like the nicest sort of English spring; mostly 'shirt-sleeve order', blue skies, the occasional cloudy morning, not roasting. Really very pleasant unless you are there for sun-basting and the lounger round the pool.The location is splendid, on... More

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DireccionSanFelipe, Relaciones Públicas at Bahia Principe San Felipe, responded to this review
10 May 2013

Dear guest, We would like to thank for taking the time to write this review and share your experience with us. We are pleased to hear that the hotel lived up to your expectations, and we greatly value your detailed discription. However we are sorry to hear the you found the frontdesk a bit brisk and dismissive, and we have... More

Whitby, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 May 2013

This was our very first holiday in Tenerife. We are dellighted that we chose Puerto de la Cruz and particularly delighted that we chose the San Felipe hotel. We would have no hesitation in recommending this hotel to anyone. It is well-designed and stylish. The staff are very friendlly, smartly dressed and highly professional, The quality and choice of food... More

Was this review helpful? Yes 3
DireccionSanFelipe, Relaciones Públicas at Bahia Principe San Felipe, responded to this review
7 May 2013

Dear guest, Thank you for sharing your experience in Bahia Principe San Felipe with all tripadvisor users. We are glad to know that you the Hotel, the professional staff and of course the quality and choice of food that we offer. We are pleased you have spent a lovely holiday with us and we hope to see you again in... More

Cardiff
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 5 May 2013

Booked this hotel with friends and stayed there 9th-16th April 2013, we mainly booked this because of the reviews on tripadvisor. We have been on all-inclusive holidays for the past 8 years and have to say this is one of the best hotels we have stayed in. The location is great, amazing views of either mount Teidi or the sea,... More

Was this review helpful? Yes 1
DireccionSanFelipe, Relaciones Públicas at Bahia Principe San Felipe, responded to this review
7 May 2013

Dear guest, Thank you for sharing your wonderfull experience at the Bahia Principe San Felipe. We are very happy to know that you liked all All Inclusive system and that you have enjoyed your stay with us so much. Your words have been passed on all the staff, specially Begoña, for your feedback motivates all of us to keep working... More

Essex, UK
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 May 2013

My wife and I have just returned from a week in Tenerife staying at the San Felipe. There has been so much good written about this hotel and truly deserved too. We arrived mid afternoon and once checked in, found our room up on the 25th floor with a sea view. The room was perfectly to our liking although the... More

Was this review helpful? Yes 1
DireccionSanFelipe, Relaciones Públicas at Bahia Principe San Felipe, responded to this review
7 May 2013

Dear guest, We would like to thank you for taking the time to write this nice review of the Hotel Bahia Principe San Felipe. We thank you for your comments about the staff, and your review has been passed on to the different departements, specially to the waitresses Mercedes and Laly. These words helps all our staff to keep on... More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 May 2013

We have just enjoyed our third excellent holiday at this Hotel which is consistently excellent.The Hotel is served by a very loyal and hardworking staff who deliver a very high quality of service every day of your stay. The rooms are spotless as is the whole Hotel. The gardens and swimming pool are maintained to a very high standard, the... More

Was this review helpful? Yes 2
DireccionSanFelipe, Relaciones Públicas at Bahia Principe San Felipe, responded to this review
7 May 2013

Dear guest, Thank you so much for sharing your experience at the Bahia Principe San Felipe. We work very hard to give our guests the best holiday, and we are pleased to have been able to live up to your expectations. We hope you will visit us again in the future for your forth visit. kindest regards from Teneriffe, Gemma... More

Corby, United Kingdom
1 review
3 of 5 stars Reviewed 3 May 2013

I will agree with most good rewievs here which are saing that the gardens and pool area are immaculate, buffet food and stuff is very good and rooms are nice and clean with fantastic view from the balcony. Yes this is true 4 star hotell. Oh, We even got a free bottle of shampaine because of my wife birthday, that... More

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DireccionSanFelipe, Relaciones Públicas at Bahia Principe San Felipe, responded to this review
4 May 2013

Dear guest, Thank you very much for sharing your experience at the Bahia Principe San Felipe. We appologize for the inconveniences you experienced during your stay, and we have notified the food&beveradge departement about the mistake that was made with your bill. We all try to avoid these mistakes, and should they occure we will do our very best to... More

 
 
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Additional Information about Bahia Principe San Felipe

Also Known As:
Bahia Principe San Felipe Hotel Puerto De La Cruz
San Felipe Hotel
Bahia Principe San Felipe Hotel
Bahia Principe San Felipe Puerto De La Cruz, Tenerife
Address: Avda de Colon 22, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly H10 San Felipe)
Phone Number:
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Business Centre Fitness Centre Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotels in Puerto de la Cruz
#4 Family Hotels in Puerto de la Cruz
Price range (per night): $98 - $221
Hotel Class:4 star (4*)
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