The hotel is very clean (including the rooms & pool areas etc.). All the staff seem to be multi-lingual - but when I was staying the majority of guests were German. Breakfast is excellent - cereals, fresh bread, croissants, fruit. There's a range of food for dinner, and I always found something to eat. Fresh veg & salad, rice dishes,... More

Don't have much experience with packages but here goes: Good points: Clean rooms and no cockroaches- too many lizards perhaps.. Good range of main meals Excellent pool and poolside and well lit at night. Quiet Good view if you are on the outside. Car rental guy and 35 euro day rental with no faff Cheap available taxis- 3-4 euro to... More

The Hotel itself is good with many facilities (some such as the well equiped gym charge extra 25 Euros per week). The outdoor pool area was v. good as was the roof terrace. Before arriving we contacted the hotel and asked to be put in a room close to the roof terrace and we were about a 20 second walk... More

thought the food was very very bland and quite disappointing - have had better food in 3* hotels. Tried the fish one night and it was quite uneatable and also something which could only be described as reconstituted bits of all sorts under the guise of some sort of burger. Having said that the hotel itself was very nice, well... More

We stayed in this hotel for 10 days and really enjoyed it. The room, view, food were absolutely fantastic! The only thing we did not like that the hotel is located rather far away from the beach. The road to the hotel is quite hilly, but the hotel offers free shuttle service. There is free Wi-Fi internet access (only works... More

hi, I'd like to recommend this hotel to everyone willing to visit canarias islands, it's a good hotel but my expectations were quite different since it is located far from the beach, you have to climb up for half an hour on your way back and there are no parties suitable for young people over 30 at night, although you... More

This was our 4th visit to the Puerto Palace Hotel and I enjoyed my stay just as much as previously.Knowing that some rooms might be noisy due to a busy main road running alongside part of the property I requested a quiet room and got one. We were greeted on arrival by a pleasant receptionist and were pleased with the... More

We have been using this hotel twice a year since1999 and class it as our second home.Arriving at the reception at 11.00PM we were once again welcomed back by the staff and given the keys to our room but were also told that {even though the dinner service had ended} a light snack was waiting for us in the resturant.... More

The rooms were clean, the furniture was all there and in perfect working oder. The staff were generally outstanding, the choices of things to do was good. Lots of options. Not too far to walk to the main part of town either. Actually, whilst in Town try the ice cream at the ice cream parlour that sells just ice cream.... More