We have just returned from a week's half board stay at The Luabay hotel in Puerto de la cruz. On first inspection we were disappointed with our room as it didn't have a sea view. The room itself was adequate and the hotel in general was in good condition. However when we visited the drab dining room and inspected the... More

This hotel was lovely the staff where help full and friendly, the buffet food was good but not great but still we found something to eat every night and my gf is very fussy. Its in a great location for the loro parque you can walk from the hotel and you can walk into the town in 5 minutes. The... More

Please be aware this is NOT a 4 STAR HOTEL. We checked in on 4th of April on afternoon and by evening desperately we rang Thompson to find us another hotel. The Luabay Hotel was full of over 80 years old German people, blood pressure machine in the lounge area, the pool is surrounded by blocs with flats, NOT HEATED... More

I stayed at Luabay for one week at the beginning of April. I booked the hotel with the tour operator not expecting to find a four-star, and it was not, but it was a very good three, and for the price, I was not complaining. Upon arrival at the hotel, I was asked to leave my case with reception, and... More

This Hotel is lacking in quality in a few aspects.Restaurant staff were very good always a smile on their faces,however the food although a good selection was rather poor fare and got very monotonous.Also the price of drinks were very high it was no wonder that the only people drinking were people on all inclusive.The rooms were basically ok however... More

went on holiday to the luabay hotel in tenerife on the 4th april for one week, this hotel is classed as a four star but i would say it is more of a three star, the rooms are quite small but clean, but we found that only one plug socket would work out of all four in the room, balcony... More

The Luabay bills itself as a four star hotel; it isn't. At best it is a rather worn three star. Broken tiles in the lobby, sewage smells in the bathroom, charges for use of safe and fridge, no waste bin or mirror in the (small and stuffy) bedroom, etc, etc, and etc. The food was plentiful but bland and poorly... More

My partner and I were pleasantly surprised by this hotel as I do not think some of the photos do it justice. The rooms are a good size with all the usual amenities you would require. They are furnished to a fairly high standard and have a daily maid service. The pool area is adequate for general needs. The only... More

We have just returned from a weeks holiday in the Luabay Tenerfie and have had a brilliant time. The hotel was really clean with lovely rooms and a balcony with an excellent view. All staff were extremely friendly especially the entertainment staff, Ibrahim, Denise and Tyanne who got us involved in pool, darts and rifle shooting. They had a fantastic... More