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All 79 Puerto de la Cruz hotels

Hotel Botanico & The Oriental Spa Garden

5.0 of 5
Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
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Hotel Botanico & The Oriental Spa Garden
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Most recent review
5 of 5 stars Reviewed 18 June 2013
LARGOBAY Edinburgh, United Kingdom
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426 reviews from our community

Traveller rating
    315
    66
    23
    15
    7
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Families
83
 
Couples
244
 
Solo
23
 
Business
21
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Edinburgh, United Kingdom
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 18 June 2013 NEW

Even pretty dull June weather has not detracted from our enjoyment of our month long visit to Botanico. We spend four separate months here each year, a sure sign of our virtually complete satisfaction. A new Manager , Gustavo Escobar has been recruited from Hotel Bahia del Duque. He is extremely impressive , very experienced and well focused and will... More

Was this review helpful? Yes 1
See 24 more reviews by LARGOBAY for Puerto de la Cruz
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review
19 June 2013

Dear Guest, First of all I would like to thank you for your confidence in our services and for sharing your wonderful experiences and knowledge about Hotel Botanico, on Tripadvisor. We are glad to hear that our services, facilities and our latest team incorporations, such as or new Manager, Gustavo Escobar, have been able to achieve your expectations and ensure... More

Drogheda, Louth, Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 10 June 2013

From the moment we checked into the hotel until the moment we left we were in awe of the hotel. The staff are a credit to the hotel and go out of their way to make your stay as pleasant as possible. The rooms are spacious and comfortable and we had a perfect view of Mount Teide. We tried both... More

Was this review helpful? Yes 1
botanico, General Manager at Hotel Botanico & The Oriental Spa Garden, responded to this review
17 June 2013

Dear Guest, We would like to thank you for your stay at Hotel Botanico and for your friendly review on Tripadvisor. We try to provide our guests the highest level of service and hospitality to be able to offer them a unique and unforgettable stay. It is always a pleasure to receive positive feedback from our guests and we will... More

Chester
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 June 2013

We stayed at this hotel for a week, and to be honest it wasn't long enough! This is a beautiful hotel with the most wonderful staff that we have ever encountered at a hotel! Nothing is too much for anyone. The staff make this hotel!! I just don't know where to start! The gardens are stunning, with a lake with... More

Was this review helpful? Yes 1
botanico, General Manager at Hotel Botanico & The Oriental Spa Garden, responded to this review
17 June 2013

Dear Guest, We would like to take this opportunity to thank you for your friendly and extensive feedback about your stay at our hotel. We are delighted to read that you have been very satisfied with our exclusive services and complementary attentions. Thank you for your advices for future guest, they will be very usefull to other TripAdvisor Community members... More

south shields
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 June 2013

We have just returned from a 10 day stay at the Hotel Botanico. Everything about the hotel was excellent. The rooms are clean and spacious and quiet with beautiful views. We were fortunate enough to have a balcony on the 2nd floor with a sea view and because it was on the corner views of Mount Teide. The breakfast buffet... More

Was this review helpful? Yes 2
botanico, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review
3 June 2013

Dear Guest, We would like to take this opportunity to thank you for your friendly and extensive feedback about your stay at our hotel. We are delighted to read that you have been very satisfied with our exclusive services and complementary attentions. Thank you for your advices for future guest, they will be very usefull to other TripAdvisor Community members.... More

malaga
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 June 2013 via mobile

This hotel is superb, the staff are a credit to its owners .Beautiful surroundings you find yourself relaxing the momment you are warmly greeted at the hotel entrance . The spa is excellent I recommend the hot stone message . We enjoyed several very good meals and the breakfast buffet was excellent .Rooms are very comfortable and housekeeping are very... More

Was this review helpful? Yes 1
botanico, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review
3 June 2013

Dear Guest, First of all I would like to thank you for your stay at Hotel Botanico & The Oriental Spa Garden and for sharing your wonderful experience on Tripadvisor. We are glad to hear that our services, facilities and our excellent team of staff have been able to achieve your expectations and provided you the highest level of hospitality... More

Camberley
Top Contributor
51 reviews 51 reviews
10 hotel reviews
Reviews in 31 cities Reviews in 31 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 June 2013

I have stayed at the Botanico both on business and for pleasure over many years and a recent short family break showed that very little has changed (thank goodness!) apart from the provision of a spa. I recall being woken by genuine cock-crow on my first visit and heard it again this time, many chicken generations later The essence of... More

Was this review helpful? Yes 1
botanico, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review
7 June 2013

Dear Guest, On behalf of the entire Hotel Botanico team I would like to thank you for staying with us, once again, and for taking the time to write a so wonderful and complete review. We are especially proud to read that you have experience three different ways of enjoying the Hotel Botanico and we have always meet your expectations.... More

Oxfordshire
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 31 May 2013

We have just returned from an amazing week in Tenerife. This hotel is fantastic and really made our holiday. We went to lots of places around the island but you really could spend an entire week here just enjoying life. The staff are amazing and really looked after us. Service was second to none. The gardens are glorious. The spa... More

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See 3 more reviews by jswestern for Puerto de la Cruz
botanico, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review
3 June 2013

Dear Guest, We would like to thank you for spending your time to write this wonderfull review, about your stay at Hotel Botanico. It is always a pleasure to receive positive feedback from our guests and it seems we achieve our objective of making every stay an unforgetable memory in this occasion. It has been a great pleasure to read... More

sherborne
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 May 2013 via mobile

This is the second time we have stayed at the Botanico and it won't be the last. The hotel is set in stunning well maintained gardens and the spa is world class. The resturants offer a range of food but we ate out most nights in some of the local eateries. The free bus into town is excellent and the... More

Was this review helpful? Yes 1
botanico, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review
31 May 2013

Dear Guest, We would like to thank you for your second stay at Hotel Botanico & The Oriental Spa Garden and for sharing your experience with us here on Tripadvisor. We are glad to hear that Jose Luis has provided you with a great service and we will definitely inform him about your compliments. It is always a pleasure to... More

Virginia Water, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 May 2013

We have just returned from a wonderful stay at the Botanico. Having last stayed at the hotel over 5 years ago we were delighted to find the same high standards in all areas of the hotel together with the friendly and efficient staff we remembered from our previous holiday. The gardens are a delight, beautifully maintained and full of colourful... More

Was this review helpful? Yes 1
See 2 more reviews by David E for Puerto de la Cruz
botanico, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review
31 May 2013

Dear David, In first place we would like to thank you for taking the time and effort in writing your experience on Tripadvisor about your stay at our hotel. We are very glad to read you have spent a fabulous stay at our establishment and that it has been as good as your first one. It is wonderfull to see... More

York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 28 May 2013

Took pot luck for a cheeky week away in mid April 2013 and the Hotel Botanico certainly did not disappoint: high quality spa facilities; friendly and accommodating staff; beautiful gardens; clean / comfortable (although a smallish) room; and an excellent breakfast / bar / pool / restaurant experience. The location is good: a quiet neighbourhood with a selection of shops... More

Was this review helpful? Yes
botanico, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review
31 May 2013

Dear Guest, First of all I would like to thank you for your stay at Hotel Botanico & The Oriental Spa Garden and for sharing your wonderful experience here on Tripadvisor. We are glad to hear that our services, facilities and our excellent team of staff have been able to achieve your expectations and provided you the highest level of... More

 
 
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Additional Information about Hotel Botanico & The Oriental Spa Garden

Also Known As:
Hotel Botanico And The Oriental Spa Garden
Botanico Hotel
Hotel Botanico
Hotel Botanico Tenerife
Hotel Botanico & The Oriental Spa Garden Puerto De La Cruz, Tenerife
Address: Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in Puerto de la Cruz
#1 Romantic Hotels in Puerto de la Cruz
#2 Family Hotels in Puerto de la Cruz
Price range (per night): $232 - $435
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Our hotel and spa, located in Puerto de la Cruz in Tenerife, is one of the most prestigious 5 star luxury hotels in the Canary Islands. Being the only official 5 star hotel “Gran Lujo”, we offer an elegant and tranquil atmosphere. In 1998 Hotel Botanico was the first hotel in the Canaries that became a member of the luxury hotel group "The Leading Hotels of The World". Classical in style, there is a timeless grace throughout our hotel, which we carefully maintain through ongoing investment programmes. We offer a variety of luxury accommodation combined with high-class restaurants and leisure facilities, including the award-winning Oriental Spa Garden for total relaxation. Enjoy from your room or suite the extraordinary views of the Atlantic or the Orotava Valley and Mount Teide. Experience the warm culture in this authentic part of Tenerife, combined with one of the most privileged climates in the world. Immerse yourself in the incredible nature, play a round of golf or just relax on the spectacular volcanic beaches. ... more   less 
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