We have recently returned from the El Tope and had a relaxing 2 week stay. We arrived late at night and as soon as we entered our room 022, the dungeon, the smell of cigarettes and a general musty smell hit us straight away. The room itself was really nice, very clean, great bathroom but when we awoke the next... More

We have just returned from 2 lovely weeks at El Tope, our second holiday at the hotel. We booked the mountain view room which didn't disappoint. The standard of the food, staff and hotel in general is excellent. It is friendly and you always feel very welcome.However, the Wi Fi access is tempremental at best and you might have to... More

I stayed at this hotel with a group the first week of March and had a very good time. The hotel is close to the city center and close to bus stop. I had a single room on the top floor with a nice bathroom and a large balcony with sun all the afternoon and a good view of the... More

We took advice from other comments on Trip Advisor & paid for a up-graded room & asked for a high floor with a mountain view. My Thomson agent noted my request, but I also e-mailed the hotel to re-iterate it. On arrival, we were delighted to find that we’d been allocated a lovely corner room on the 6th floor, with... More

just come back had a great time hotel was really good large rooms very clean great views we will go back somtime at night it was very quite some hotels get very noisy.

Hotel was generally very good(have stayed there several times before) Food plentiful and of a good standard. Good wine list As an added bonus it was Carnival time and there was a lot to see in Puerto de la Cruz in addition to the main Carnival in Sants Cruz.

This Hotel is a really great value for money place to stay. We were in the downstairs rooms and we knew what to expect from previous visits. They may not be as good as others but we were pleased with the comfort and cleanliness and the great views over the town and the sea. The breakfast was fantastic with a... More

The food was good, the staff friendly and helpful. The decoration of the room and the whole hotel was poor and wanted revaming. No free bus service from hotel either. No information available in rooms, no extra blankets or pillows all had to be asked for. Had to queue for dinner and breakfast on several occasions hotel full and dining... More

Nothing much wrong with this hotel but try to make sure you get an upstairs room even if it costs a bit more. Nothing really wrong with our room below the pool and garden area. Reasonably comfortable and spacious and kept very clean. Mattresses a bit saggy so could do with renewal. Decent views of the town and a side... More