We booked this hotel for our Xmas break, and it was awful. So bad that we called our travel agent on Day 2 and got moved to another hotel ( Playa Canaria) which was excellent. There is nothing good about Sol Parque. The rooms are awful-we were put into basement room, next to a main road with road traffic noise... More

Rooms are spacious and comfortable, but make sure you get a quiet one. Pool and gardens are lovely, though the place is full of cats. Location OK, with a pleasant walk through parks down to the town centre, but a steep climb back up. But the buffet meals are ordinary, and the awful layout means that finding what you want... More

We stayed at Sol Parque, San Antonio this January booking through Thomas Cook. On arrival we were given a map of the hotel site and all the direction we needed, after that we were soon entering our room, this consisted of bathroom and high ceiling spacious bedroom, we had a ground floor room in a three storey block, old type... More

We arrived at hotel after a farcical arrival at airport with Thomas Cook's rubbish team. The hotel didn't have a booking for us so had to produce tickets to prove it. Great start! So-called 4-star more like 2+. Eventually got checked in and found room. It was OK-ish. A place to sleep, comfortable beds. Breakfast and evening meals interesting with... More

We booked 2 weeks at this hotel and have travelled abroad regularly for over 30 years so we know what to expect from a 4 star hotel on half board basis. This chain of hotels is based on German tour operators requirements but other nationalities make up the minority. The german guests are allocated the best rooms and anybody else... More

I booked this hotel some months in advance. Because of my disabilities I need a shower cubicle as I can't get in/out of a bath. When we arrived we were told that a shower was not available - despite the booking. The room we were allocated was very sad and basic. Tiles on the floor were cracked, only one small... More

If you are looking for a quiet hotel in garden surroundings away from the noise and bustle of the sea front, this could be for you. We asked for a quiet room and we were allocated a large one that was generally quiet, on the ground floor. Considering that Thomas Cook sells this hotel as one of their cheapest in... More

Me and partner stayed here for a 4 day short break, we live in lanzarote and thought the surroundings looked wonderful and very different from our island. I must say on arrival the grounds are as in the pictures, but as soon as you enter the reception it all stops there. The receptionist was awful she couldnt look at us... More

Having just returned home with my son, we found this hotel very nicely located slightly out of town but taxis are cheap to the centre - about €3.50 approx. The hotel is set in beautiful tropical gardens, room decent size but we were located near a generator which, for the first couple of nights, woke us up on several occasions... More