We were welcomed with a glass of bubbly at reception. We stayed B&B. The breakfast buffet was excellent and although we only needed to be served coffee, we were never kept waiting. The room was good with a sea view. The spa was good, but not needed as the weather was wonderful. The pool area had plenty of beds and... More

Our 3rd year returning to Puerto de la Cruz but first stay at Beatriz Atlantis. Arrived on 3/5/12 for a week. Hotel very clean and well presented. Rooms very nice only criticism no English TV channel to keep in touch with news although free wifi made up for this. All staff very friendly the cleaners all shouted Hola or buenos... More

2nd visit to this hotel have been visiting puerto for the past 6 years and stayed at other hotels but this hotel is definately the best in the area, food is excellent, staff great rooms clean and comfortable the only suggestion I would offer is the option to have a fridge(no problem on my part for an extra charge) and... More

Just returned from a week here, and hope the following comments help others decide whether or not to stay. ROOM: 9th floor, no. 903, west facing, with a view of Mount Teide. Didn't want a sea view, as that didn't provide afternoon and early evening sun, great for sitting on the balcony with a drink before dinner. Higher floors are... More

The lobby was great. The buffet restaurant was THE BEST. Something different every night. The pool was a little chilly, but not too bad. The room was a little small, but I had 2 balconies (an end room) which was very cool. The room was clean, and had a nice welcome basket. Housekeeping was thorough, bed was comfy. But, the... More

We stayed again at the Atlantis on our 4th visit to Puerto. It was during Carnival so the hotel was full. However the large restaurant and excellent staff managed to keep everything moving without any stress. The only small irritants that I have - and I mentioned them last year - is the daily charge to use the safe in... More

The hotel is located just on the end of the boardwalk, the rooms are very clean and not small, the view from the room (ocen view) is good. The breakfast is ok and not more as most of the food offered is understandard for the price... The parking is 12 euros a day (alltough maybe all hotels around charge as... More

We stay at this hotel in the end of February for nine nights during the great carnival. The hotel is in good location 100 meter from the bay beach and 200 meter from lago martinez and the beginning of the beautiful promenade along the sea. The hotel has two side views, one facing toward the sea and the bay and... More

We stayed at the Beatriz Atlantis & Spa Hotel during the carnaval. Most of the visitors to Puerto de la Cruz, and of this hotel, were Germans. Later, we found out that Dusseldorf is a sister city with Puerto de la Cruz, and that Dusseldorf sends a delegation to this carnaval. We chose this particular hotel because of the spa,... More