Myself and my best friend stayed in these apartments..and neither of us are fussy and like to make the best of a bad situation..we are both in our early twenties and are very athletic but neither of us could cope with the sheer AMOUNT of steps not only in the complex but in the resort.. In 37 degree heat it... More

Just got back on saturday from a week in Puerto Rico staying in the Heliomar Apts. From reading previous reviews i wasnt sure what to expect but have to stay we had a great time. Apartment was basic but clean and the cleaner came in a couple of times during the week with fresh towels. Great location- lots of steps... More

I stayed here for a girlie holiday in september. We arrived to our complex and had to be let in by people staying in the apartments and our key was stuck to the reception window with our booking confirmation. After nearly an hour looking for our apartment we found it. It was small basic and very worn looking. The sheets... More

Good Points: Location is great, rooms are basic but comfortable, big balcony with lovely views, the night porter was very friendly and helpful. Bad Points!: Our room was not cleaned once in the whole 7 days stay. The pool was closed for the whole of our stay due to renovation but this was never mentioned in booking nor did the... More

when i read previous reviews on these apartments i aws a bit sceptical, but i dont know where the people who nock this complex are comming from, they are clean, fresh towel and sheets are provided every other day the owner of the bar a (prouillo from cuba) if thats how you spell it was a great bloke and speaks... More

we got there, and the hotel looked realy nice. But my phone and 100 euros were stolen from me. the cleaninglady stole it. i was gone for 15 min and it was gone when i came back and my clothes were all over the place. the receptionist would not help me with anything. she got angry when i confronted her... More

After reading other reviews I was unsure about what would meet us......but I can asure you its cleasn the reception staff couldnt be helpful enough, the room was cleaned twice a week with fresh linen and towels, the pool area is also cleaned everyday, staff at the pool bar are very polite and the home made food is amazing. I... More

Our two week stay at the Heliomar was a memorable holiday for all the wrong reasons for my young daughter and I. The reception staff were no help at all! After complaining twice with totally no response, we phoned to try to be moved to alternative accommodation, but were unsuccessful. We requested an apartment on a lower level, due to... More

After reading Reviews from various websites on the Heliomar Apartments Before i went on holidays to be honest i was not looking forward to going.There Seemed To be a lot of complaints about the staff , Robberies etc. In My opinion i Think it was a load of bull ! The staff are Lovely And Very Helpful , The Rooms... More