Having read the reviews, we booked the hotel with trepidation. The entry garden does appear a little neglected, but we were pleased with the room (book sea view for breath taking), the service and the location. If you want to be part of the human soup on La Concha beach, then this rural feel isn't for you. It was a... More

Rude, unhelpful staff! Remote and few facilities! Even the mini bar was empty! When we inquired about transport into town they didn't want to help! Pool looked inviting but for some reason not in use?!?! And noise- either from staff cleaning and moving furniture during siesta, or other visitors upstairs flushing the toilet at all times of the day and... More

The hotel is charming with lovely views of the sea. It is quite far from the centre of town, though you can get a cab or catch the bus - which leaves every 30 mins 750m from the hotel. I would recommend hiring a car, that way you can explore the gorgeous surrounding towns, or pop across the border to... More

From the internet publicity, we expected a wonderful mountain top resort..We arrived to an almost empty hotel(with good reason) on a hill about 5 km from San Sebastian, but with almost NO views of the water. The trip up to the hotel was beautiful, the hotel was a disappointment. The swimming pool was closed and dirty(end of May)..not even possible... More

Nice hotel in beautiful location on top of hill overlooking the bay. Staff were very helpful & friendly. Rooms were reasonably spacious & clean. Breakfast on the terrace was good but no change in menu & it got a bit boring after day 3. Used restaurant one evening. Food was nice with good service but it was very quiet. If... More