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Hospes Palacio de los Patos

5.0 of 5
Solarillo de Gracia, 1, 18002 Granada, Spain
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Hospes Palacio de los Patos
Ranked #36 of 139 hotels in Granada
4.0 of 5 stars 188 Reviews
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188 reviews from our community

What travellers say about this hotel
  • Old building(5)
  • Very good(4)
  • Room service(3)
Traveller rating
    94
    52
    26
    14
    2
Only show reviews for Family (20) | Couples (111) | Business (7)
Date Rating
new york city
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 25 May 2012 NEW

We stayed here for two nights in May and liked it very much. We had a fabulous room in the old building (room 40) to be exact which was truly amazing!! It was on the top floor and only one of three rooms on that level. It was a duplex with an amazing curved wall of windows in the bedroom... More

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Palos Verdes Estates, California
Senior Contributor
24 reviews 24 reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 21 May 2012

This is a very modern hotel from the inside and classic from the outside. We checked in and were offered our requested room right away or to wait two hours and get upgraded to the Presidential Suite. Well, duh!!!! We waited two hours--actually went out to lunch and toured the wonderful Cathedral in Granada and came back to our suite.... More

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HospesHotels, Director General at Hospes Palacio de los Patos, responded to this review
24 May 2012

Dear Guest, We would like to thank you for sharing your positive experience with us. We are pleased to know you had a nice stay in our Hotel and hope to have the chance to welcome you again in the near future. Best regards, Marc Passola General Manager More

Sarasota
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 17 May 2012
2
people found this review helpful

This really is a 2 star hotel. We are use to staying in really nice hotels,,, anywhere that Amex has as one of their "Fine Hotels & Resorts" - in this case we went with what Made for Spain suggested. Made for Spain really dropped the ball with this one. When we first arrived we were really impressed. The outside... More

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HospesHotels, Director General at Hospes Palacio de los Patos, responded to this review
24 May 2012

Dear Guest, Our goal is to ensure that all of our guests enjoy a fully revitalising experience. First of all, I would like to offer you my most sincere apologies. Unfortunately, during your stay at Hospes Palacio de los Patos we did not meet your expectations of relax, well-being. I would like to thank you for taking the time to... More

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 11 May 2012 via mobile

We stayed three nights in the Palacio and found it to be not what you would expect from a so called 5 star hotel. The staff were mostly very helpful but the property itself is the problem.the soundproofing is hopeless, even though we gave up a suite on the ground floor for a small upper floor apartment, noise from rowdy... More

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HospesHotels, Director General at Hospes Palacio de los Patos, responded to this review
18 May 2012

Dear guest, Thank you for taking the time to write your opinion. We would like to offer you our sincere apologies. Unfortunately, during your stay we did not meet your expectations of relax and well being. We are already working to improve the soundproofing and the rest of issues mentioned. We are looking forward to see you and welcome again,... More

Sydney
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 5 May 2012

We had an amazing room on the ground floor in the old section. Breath taking on entrance, but the reality of staying was that it was very noisy and less than the relaxing retreat that it should have been. The noise came from: - traffic on the busy street 50m away - noisy drunks walking around singing at 2:30am -... More

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HospesHotels, Director General at Hospes Palacio de los Patos, responded to this review
24 May 2012

Dear Guest, Thank you very much for letting us know about your recent stay at our Hotel. We are very sorry we have not reach your expectations and we want to inform you that an action plan is already in place. Once again thank you and we hope to welcome you back again. Best regards, Marc Passola General Manager More

Chester
Senior Contributor
26 reviews 26 reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 May 2012

Granada was the first stop on our visit to Andalucia and when we arrived at the Hospes de Los Patos we were impressed...beautiful historical building completely refurbished and very modern...stylish rooms, great mini bar, bathroom toiletries and central location. We didn't eat here or use the spa however both looked fantastic. We booked Hospes hotels for our visits to Cordoba... More

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HospesHotels, Director General at Hospes Palacio de los Patos, responded to this review
18 May 2012

Dear guest, We are delighted to know that you had a pleasant stay at our hotel and will be glad to welcome you back. Best regards, Hospes Palacio de los Patos. More

London
Senior Contributor
32 reviews 32 reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 May 2012

This was our second visit to this hotel, unfortunately not as good as the first time round. The main building is beautiful and very well maintained however the newer wing is not so. The room we were given was of a fair size but floor to ceiling glass doors everywhere which never seemed to want to stay closed, they were... More

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HospesHotels, Director General at Hospes Palacio de los Patos, responded to this review
24 May 2012

Dear Guest, I would like to offer you our most sincere apologies for the inconveniences encountered in your last stay in our Hotel. I can assure you that for us is very important to ensure you have a very comfortable stay. For that reason we are constantly working to improve our facilities and services. Your comments have been shared with... More

Seattle, Washington
Top Contributor
54 reviews 54 reviews
Reviews in 42 cities Reviews in 42 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 23 April 2012

We stayed in the modern wing, hallways and room both had an odor from plumbing. Otherwise the room was spotless. Bathroom layout is very odd... shower hung from a 10ft. ceiling. Cold decor. Front desk staff very helpful, when you get the ones who speak English. Breakfast is artfully but sparsely presented, service was lacking for the # of people... More

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See 2 more reviews by SR22 for Granada
HospesHotels, Director General at Hospes Palacio de los Patos, responded to this review
24 May 2012

Dear Guest, First of all thank you for taking your time to write about your experience in our Hotel. I would like to offer you my most sincere apologies. Unfortunately, during your stay at Hospes Palacio de los Patos we did not meet your expectations of relax, well-being. Customers feedback is key for us to keep on improving our product... More

Paris
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 22 April 2012

A really nice hotel right in the center of Grenada. Everything is a few steps away, the buildings are very nice, one historical (the last one in the whole quarter....!) and the other very modern, contrasting but very nice. The display is very comfortable, the spa nice, thow a little small. The breakfast, as in every "hospes", gorgeous ! The... More

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See 4 more reviews by yanaparis for Granada
HospesHotels, Director General at Hospes Palacio de los Patos, responded to this review
24 May 2012

Dear guest, I want to thank you for your kind words about our Hotel For us is very important to ensure that your stay is a comfortable experience, regarding the noise we are working to improve the soundproofing in the rooms. Thank you very much for your comments and I hope to welcome you back in the future. Best regards,... More

London
1 review
5 of 5 stars Reviewed 19 April 2012

Seville, Granada and Cordoba - all 3 were wonderful. Great locations, sumptuous rooms, good vibes and most helpful personnel. I will always seek them out for future trips

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HospesHotels, Director General at Hospes Palacio de los Patos, responded to this review
24 May 2012

Dear guest, I wish to thank you for your opinion about Hospes. I will be very proud to communicate your high level of satisfaction to the Hotel team. We will be glad to welcome you back in your next visit to Hospes. Best regards, Marc Passola Hotel Manager More

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Additional Information about Hospes Palacio de los Patos

Solarillo de Gracia, 1, 18002 Granada, Spain
Price range (per night):* 196 AUD - 313 AUD

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