Very pleasantly surprised after reading mixed reviews! Very clean, spacious, airy hotel. A fabulous room with plenty of room for 4 girls and their supply of clothes, shoes, handbags, toiletries and make up - bathroom huge!!! 2 beds and 2 pull out beds very comfy (and there was still plenty of room). Kitchen facilities great (although only really used the... More

Stayed with 9 ladies on a hen break. 3 rooms between us, all spacious, clean, rooms cleaned daily, central location. Air conditioned rooms. Reception staff very helpful, bar prices reasonable, good measures. Would recommend, would stay again.

What's not to love- the courteous and helpful reception staff who checked us in early;the spacious, comfortable apartment where everything is clean and everything works; the proximity to the seafront, the bus stops, great shopping, a plethora of excellent restaurants, and the centre of everywhere; and the friendly and effective housekeeping staff. You can't go wrong with this hotel. It... More

Stayed for a week with a baby and we found the apartment to be large, clean and perfect for our needs. Staff were always nice so I don't know about the previous comments. Room was cleaned daily when we were out enjoying the pool. This is a good value Apartment/Hotel if you get it at a good price (70/90 euro... More

Rude reception staff, woman in spa even worse, room smelled like an ashtray, good location, 2★ at best,furnishings outdated, , really needs an overhaul & could do with giving staff some customer service training ASAP

We booked the sultan for a cheap last minute break in mid April. The staff were very friendly when we arrived at checked in, and throughout our stay. the surrounding area is of high quality with some private apartments close by.A very short walk takes you down to the main front of Marbella (with wheelchair access if required) this is... More

I was pleasantly surprised on arrival at the hotel and even more pleasantly surprised at the size of the apartment and facilities included. We stayed in a 2 bedroom apartment which also had 2 bathrooms, a huge balcony and in the kitchen, a dishwasher, washing machine, microwave, oven, hob and toaster and all cutlery, crockery, pots, pans etc needed. The... More

the hotel is located in a very nice area, it is ten minute walk to the beach, However the flip side is that the building is quite old and the room can not keep up the standards or compete with other luxury hotels. very small indoor swimming pool. old furniture and design, but it is ideal for family as you... More

Second visit to the hotel, the staff at reception could do with a weeks course on how to be polite , helpful and friendly! If you are going out at night take you room key unless you want the third degree interrogation when you return! We asked to borrow an umbrella one day so we could walk into town and... More