stayed there july 2009, its far from puerto banus's center where the beaches are its on the other side from the road u will have to walk for 15 min or so to go anywhere so we rented a car, it was cheap and not fancy and the breakfast was good the pool was nice but closed before sunset wouldnt... More

Please dont be fooled by what this place say's on the tin! It's dreadful, the only thing I can say positive about this place is the beautiful Ellie has just started in an attempt to improve staff guest relations! Good job the staff are rude and unhelpful. It's not close to the beach, it's in a building site! It's a... More

I agree with most of the reviews on here, it is not a fancy hotel but really thinks it is and reflects this in the price it charges. It's a real pity because with the right management it could be a fantastic boutique hotel

Yes, I think that's the best way of putting it. I'm going to try and be fair writing this review, as so many people use Tripadvisor just to vent thier spleen. Tempting though it is to write about how dire this place is, I will hold back. Myself and a mate stayed here for 4 nights in July 2011. It... More

I booked this hotel as a surprise for my girlfriend to celebrate our engagement and had the most amazing time. We were met at the airport by Kelvin, in the black Phantom Rolls Royce, and he had a lovely bottle of Angel champagne on ice ready for us to enjoy on route to the hotel. We booked the Scarface suite... More

Very clean, this is a 2 star plus or basic 3. Very clean and the staff were very pleasant. The room does not have the 4 star touch, service and atmosphere. We read the comments after we booked and could not cancel our booking. Quiet at this time but can see a Benidorm tacky club holiday atmosphere in peak season.... More

We stayed here 1 night last month and that was enough! Totally agree about the lack of customer service - I could write many examples but I think there have been enough! Check out was a joke with 1 girl trying to do a million things at once (she was by far the nicest member of staff we encountered and... More

Returned yesterday from this hotel, ive now stayed here 5 times, the hotel is in a great location, a few miles out from Puerto Banus, but only 7-8 euros taxi fare in to town. I used to come here when it was the Hotel Locremar, the hotel itself has been revamped, although the rooms are pretty much still the same... More

Stayed here with friends, a stark warning to anybody possibly considering staying at this hell hole, DONT!! Absolutely no level of customer service, this hotel is run by con artists, we stayed here for 3 nights & paid a high premium to do so. rooms are poor (ours had a naked cable hanging in place of a Light!) breakfast looked... More