We stayed at the Hilton Hotel Dresden during our recent trip though Germany. What a nice Hotel in the most historical location. Staying at the hotel provided us to enjoy the most historical sites of the city within walking distance. Dresden has so much to offer and by far is the most charming city we have ever been to. The...
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We stayed at the Hilton Dresden for 2 nights in early September, 2011. We were surprised to find that it was right in the heart of the old walled city but parking was not a problem. The check in was seamless, the room was huge by european standards. The service was warm, friendly and perfect. Everything we wanted to see...
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Dear User papasquid,
Thank you for choosing the Hilton Dresden and for the nice words in your review. We are glad that your stay in September 2011 was memorable and that you enjoyed our services.
We hope you will visit Dresden again soon and we will have the chance to welcome you again in our hotel.
Best regards
Hilton Dresden...
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We are just back from a weekend stay at the Hilton and had a great time. We are two friends who shared a twin room. The room was on the small side considering it was an executive room. I was expecting a larger room with two double beds as this is my experience of other exec' twin rooms in the...
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Dear User Louiseprague,
Thank you for choosing the Hilton Dresden and for the nice words in your review. We are glad that your weekend stay was memorable and that you enjoyed our services. It is a delight to receive such positive feedback about our Service Staff and we have shared your comments with all our Team Members.
Furthermore we thank...
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Toda we have booked our third stay att the Hilton Dresden staying for 9 nights from June 17th 2012. We have booked this because we are confident that we will be treaed well and the hotel has everything to make our stay happy - we have treated ourselves to a junior suite this time and the Executive lounge is perfect...
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Dear User victorsj,
Thank you for being our loyal guest and for taking the time to review our hotel. We are delighted that your experience with us was fulfilling and you enjoyed the hotel during your last stay in June 2011. We are more than happy to read that you already booked your next stay with us.
We can assure...
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Location is top notch, just off the Frauenkirche and in the heart of the old city. Reservation and check-in was painless as expected, but we found the concierge slightly cold when requested for help. While I did not like the horde of tourists and the impersonal feel throughout (this huge operation is not a place for boutique hotel lovers), all...
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Dear User ThePrivateer,
Thank you very much for this nice review. We are glad that you enjoyed your stay at the Hilton Dresden and hope you had a memorable holiday. It is our pleasure to ensure our guests feel cared for and we try to support all visitors discover a new city.
Therefore we very much regret the impression left...
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This review is long overdue and it is about time that I acknowledged the wonderful service I encountered! I had the pleasure of staying at the Dresden Hilton almost two years ago, for ten days, in February 2009. I should preface this by saying that it was a long cherished dream of mine to visit historic Dresden and my stay...
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Dear User Second_Self,
we really appreciate your nice words and we would like to thank you on behalf of the Hilton Dresden Team for your review regarding your stay in February 2009.
Our main goal is to deliver excellent services to all our guests and we were very glad to read that you still remember after such a long time....
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Chose this hotel for it's proximity to the Christmas markets and the stollen festival. There were 2 markets in the immediate area which made it easy to experience all of the festivities. The stollen parade started by the Schloss and passed right in front of the hotel. The room was large enough, our room was ready at check-in but it...
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Dear User suefromCalif,
thank you very much for taking the time to write this review and for your appreciation of our services and Team. We are delighted that your experience with us was fulfilling and you enjoyed the city of Dresden during the festive season.
Therefore I sincerely apologize for the inconveniences caused by the location of your guest room....
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We enjoyed a long weekend here enjoying the beautiful city of Dresden and the Christmas markets. There is loads to see and do and the Hilton is right in the centre of the old town so ideally located. The staff were lovely - the concierge couldn't have been more helpful and the breakfast staff were very friendly, even tolerating our...
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Dear User Sandjay,
Thank you very much for your kind appreciation and review. We are delighted that your experience with us was fulfilling and you enjoyed the Hotel.
Our main goal is to deliver excellent services to all our guests and we were very glad to read about your pleasant stay. Our staff is doing their best to help you...
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Seated between the Frauenkirche & the Hofkirche, the views in the area are incredible. It's a great location for walking around and enjoying the local architecture.
The hotel itself lives up to the Hilton flagship brand, and the staff were 'uber'-courteous. I agree with other reviewers that it's not the most modern Hilton and could certainly use a facelift, but...
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Dear Guest,
Thank you very much for your detailed evaluation regarding your visit at the Hilton Dresden.
Your observations and opinions are appreciated, as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests needs and expectations. It was particularly pleasing to see that your impression of our staff and service...
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This is a modern hotel set in the heart of the Old Town. It’s within easy walking distance of multiple restaurants, the river, the cathedral and close to most things that you will want to see in Dresden.
Front desk staff were cheery and very welcoming. The room and bathroom were excellent and the general standards of the hotel impressive....
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Deaer Guest,
Thank you for taking the time to write a response after your visit at the Hilton Dresden.
I was delighted to read that you have had a positive visit to our property and that our services met your expectations.
In times where using the Internet is a common sense, I can understand your frustration about being charged for...
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