The hotel is in an excellent location for any visitor who wants to be able to easily walk in to the city centre but doesn't want the noise of city centre life. The staff were universally polite and friendly. The quality of the food at breakfast was excellent and comprehensive. There are three aspects that need improvement. One, the mattresses... More

This is a business hotel that is neither particularly good nor bad. The rooms are clean and average sized. The continental breakfast is OK and so is the service. The main problem of the hotel is the price. I paid more than 200 Euro/night for the stay. I expected a lot more. If you can get a good price, it... More

Won't mention which airline I work for, but we've been staying at this hotel for about 16-17 years on our layovers. Every two years, when the hotel contract is about to expire, we launch a grass-roots campaign to continue to stay here, and so far, it has worked. For us, this trip has the highest seniority of any European destination... More

Arriving in Germany from SFO, my family of four stayed 4 nights at the Novotel Mainz in Dec 2012, on a city breaks deal, which included the breakfast buffet. This was our second time in a Novotel, and the experience was very good, as it was the first time. The room was comfortable and relatively spacious, with a queen bed... More

This hotel is a mixed bag- love the fitness center, the wi-fi, the pool, and the on-site restaurant. Some of the employees are excellent, and a couple are only so-so. However, they need to pick up the room cleanliness a bit. There was obvious body hair on the beds/mattresses and the carpets could use a refresh. Also, for some reason,... More

The place is very easy to get and the position good. The structure is recent, there is a beautiful wellness center for those who have time for it and the restaurant is of high level. The rooms are big and with all the comfort you may expect. The comparison between price and what you get is absolutely positive.

My friend and I stayed there in Sept for two nights. We got there late and the overnight help misinformed us that the breakfast was complimentary. When we went to check out they advised us that the breakfast was 100 euros for eating breakfast both mornings. There as no way we ate even close to our money's worth. We are... More