
I arrived at 11.05pm but reception closes at 11. I used the automated system to check in, but the electronic lock on the door wasn't working. There was no-one to help and the phone number was always engaged. Eventually I bought a second room, which worked.
Although the hotel is non-smoking, because there are no hotel staff to say no,...
More
Hotel is ok ,but i was travelling with my small daughter 14 m. and they don't have any cot bad for small children. Generally everything was all right ,if you are looking for not very expensive hotel for a few nights it quite right choice.
Price and quality are in balance, you get what you pay for. The room is clean, the bed is hard. The shower is small, but works just fine and is clean. A small negative thing is the vague smell of cigarettes. You have to fill out a lot of forms to get onto the Internet via the WiFi, if you're...
More
We stayed at this hotel on our way to France the night between September 28 and 29. On returning back to Sweden we chose this hotel once again because of its nearness to the highway but mainly because of the friendly staff and fine breakfast. We will probably put up at this hotel again if we go to Dortmund.
Very friendly people, good breakfast, nice, small rooms. Clean and safe feeling. Will come back if we go to Dortmund again. Internet access free in the receptio were nice thou we didn´t bring our on computer.
If you own or manage Etap Hotel Dortmund West, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.