Great location but terrible service. The phones don’t work. The Internet, supposedly free for all guests, does not work but the receptionist is browsing the Internet ALL the time with no problem. I can’t believe that this is hotel is located in Germany. I could get better service at a German Post Office! Pathetic!

I stayed here for one night. The hotel is well located on the Hofgarten (also reviewed as Hotel Eden am Hofgarten), about 10 minutes from the the train station. Some rooms might have garden views, although ours did not. The check in was efficient. The hotel has no elevator, so if you have a lot of bags be prepared to... More

We stayed at the Hotel Eden when visiting the German Markets. When we arrived, the hotel looked a bit run down. We were welcomed by a friendly guy on reception who spoke good English. We were pleasantly surprised when we got to our room, it was huge! We had a large balcony looking out onto a pretty little park. The... More

I stayed there for one night with my girlfriend. Located near a park, the hotel has obviously seen better days. Furniture and bathroom were a little outworn. Still everything was clean, room was spacious and bed comfortable. We couldn't deny that the old fashioned style of the hotel had some kind of charm. Staff was very friendly - they even... More