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Jumeirah Frankfurt

5.0 of 5
Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany
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Jumeirah Frankfurt
Ranked #3 of 261 hotels in Frankfurt
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255 reviews from our community

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Traveller rating
    156
    70
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    5
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Date Rating
Dubai, United Arab Emirates
Top Contributor
51 reviews 51 reviews
47 hotel reviews
Reviews in 23 cities Reviews in 23 cities
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

Stayed for 3 nights in a deluxe room... The location is superb as it is located next to myzeil shopping centre and also on the zeil pedestrian shopping street... The thing that I didn't like was that on the day of our check out the front desk lady kept calling us and requested that we leave the room at 12... More

Was this review helpful? Yes 1
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review
21 May 2013

Dear Guest, thank you for sharing your comments following your recent stay at Jumeirah Frankfurt. We are very pleased to know that in general you have enjoyed your stay with us. Your comments have been noticed and will be shared with the respective department heads. Thank you for being our guest and we hope to have the pleasure of welcoming... More

Amman, Jordan
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 12 May 2013

I am a regular visitor to frankfurt and have at one point or another tried most 5 star hotels there. With the exception of the Villa Kennedy , which is great but a bit out of the way, this is the best place I have stayed in. Its location is ideal at the beginning of the Zeil ( the main... More

Was this review helpful? Yes 3
See 5 more reviews by Tarek_Aggad for Frankfurt
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review
14 May 2013

Dear Mr. Tarek Aggad, Thank you for taking your time to share your experience while staying with us at Jumeirah Frankfurt. Your feedback is very important to us. I was delighted to learn that you enjoyed your stay and the service provided. Please be assured that your comments will be shared amongst all the colleagues. Once again thank you for... More

Romania
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 7 May 2013

It's the best place to relax after a hard working day. Everything was great! Rooms are very clean and the view is great during the night. Max restaurant can satisfy even the most dificult wishes. A perfect stay and for sure I'll do it also next time in Frankfurth.

Was this review helpful? Yes 2
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review
10 May 2013

Dear Guest, Thank you for taking your time to share the wonderful feedback on your recent experience at Jumeirah Frankfurt. Your feedback is very important to us. I was happy to learn that you enjoyed your stay with us. Once again for sharing your comments and for choosing Jumeirah Frankfurt. Kind regards Dagmar Woodward General Manager More

2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 28 April 2013 via mobile

Wait 30 m for the eggs at breakfast is just the start of a hotel that disapoints for poor quality of service ....rarely staff smiles and sure are not helpfull.When asked where to have lunch nearby in a sunday ,the concierge said" will be difficult as evthg is closed on Sunday",surprise in same street of hotel several restaurants were open.... More

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review
1 May 2013

Dear Guest, thank you for sharing your comments with us following your recent stay at Jumeirah Frankfurt. We are very sorry to hear, that your experience is far from satisfactory. Your comments about the breakfast service has been shared with our Dir. of Food and Beverage for immediate improvement. Your comment about Fitness FIrst has been noticed. We will address... More

Salzburg, Austria
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 27 April 2013

A perfect Start for a long Journey around the world. Service excellence, a warm wellcome and a quick check in are the "standart" of the Hotel. The rooms are very beautiful big and very clever designed as well comfortable. The employees are very friendly and helpfull as well capable if you need anything. The Restaurant Max on one is just... More

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review
29 April 2013

Dear Guest, thank you for taking your time to write to us following your recent stay with us. Rest assured that your comments are passed on to all those who contributed to making your stay a more comfortable one. In the meantime we remain with kind regards Dagmar Woodward General Manager More

Dubai, United Arab Emirates
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 26 April 2013

Stayed during our Europe Tour in July 2012 and couldn't go anywhere better. Staff, Services, Room, Location of Hotel...A Day walk to the Zeil Shopping Arcade at the footsteps of the hotel..Evening walk to Rhine River..A Metro Station right under the hotel..a never ending good things of the hotel. A Definite stay to enjoy Frankfurt...

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review
29 April 2013

Dear Guest, thank you for your feedback following your recent stay with us. We are very happy to hear that you have enjoyed your visitt with us and that everything was to your satisfaction. Thank you for being our guest and we look forward to welcoming you back very soon again. Kind regards Dagmar Woodward General Manager More

north america
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
Reviews in 16 cities Reviews in 16 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 24 April 2013

The hotel has great service throughout. It seems to be where the wealthy stay in Frankfurt. Rooms are well appointed, with a great expresso machine, good Bose Ipad dock, comfortable bed, nice looking bathroom (though the shower leaded a river). There is no openable window. Rooms are small for two people. Breakfast was outrageously prices at $32 euros a person.... More

Was this review helpful? Yes 1
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review
29 April 2013

Dear Guest, thank you for sharing your comments with us. We appreciate your feeddback. Rest assured that your comment about the maid will be adressed to our HK Manager for immediate action. Please accept our apologies for the inconvenience caused. We certainly enjoyed looking after you and we do hope to have the pleaseure of welcoming you back very soon... More

London, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 24 April 2013

Stayed here twice on business. New hotel with beautiful rooms and fantastic bathrooms. Best shower pressure of any hotel I have stayed in. Design has been taken seriously here - everything is well thought out. Very quiet rooms - view is not great but I prefer to be able to sleep and not being woken up by road noise -... More

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review
25 April 2013

Dear Guest, thank you for taking your time to write to us following your second stay with us. We are happy to know that you have enjoyed your stay with us. Rest assured that your comments are passed on to all those, who contributed to making your stay a more comfortable one. We are looking forward to welcoming you back... More

Athens
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 20 April 2013

I stayed for 2 days. Great service. Great location. No that great view in my room but it was spacious, clean amd had everything i needed. The best thing was the tv screen on the bathroom mirrors. The breakfast was rich. The only thing i did not like was the coffee. But just around the corner is a small Illy... More

Was this review helpful? Yes
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review
22 April 2013

Dear Guest, thank you very much for taking your time to write to us following your recent stay with us. We are very happy to hear that you have enjoyed your visit and that everythings was to your satisfaction, exept the coffee. Apologies for not meeting your expectations on that. Rest assured that your comments are passed on to all... More

LONDON
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 13 April 2013

And love the place. I have stayed in many Frankfurt hotels: The Westin, Marriott, Mecure (both of them), Steinberger Hof Hotel and The Hilton. All have various merits, but the Jumeriah feels in a different league. It is by far my favourite. The hotel is new and contemporary in design. I stayed in the standard type rooms, of which I... More

Was this review helpful? Yes 1
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review
16 April 2013

Dear Guest, thank you very muc for your valued comments following your 10th stay with us. We are very happy to hear, that you enjoying your time while staying with us. We appreciate your continues patronage and looking forward to welcoming you back very soon again. In the meantime I remain, with kind regards Dagmar Woodward General Manager More

 
 
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Additional Information about Jumeirah Frankfurt

Also Known As:
Jumeirah Frankfurt Hotel Frankfurt
Jumeirah Frankfurt Hotel
Address: Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotels in Frankfurt
#3 Business Hotels in Frankfurt
#11 Family Hotels in Frankfurt
Price range (per night): $194 - $696
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The luxury hotel Jumeirah Frankfurt is ideally situated adjacent to the Thurn und Taxis Palais and is within easy reach of Frankfurt’s best attractions, including the luxury shopping area of Goethestrasse and myZeil shopping centre. The 218 luxurious rooms and suites are the largest in Frankfurt and feature state of the art technology including complimentary internet access. The hotel features restaurant “Max on One” and Ember Lounge and Bar. Talise day spa, Jumeirah’s signature spa revives and energises guests, with a range of natural Sodashi products. ... more   less 
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Jumeirah Frankfurt
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