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Maritim Rhein-Main Hotel

4.0 of 5
Am Kavalleriesand 6, 64295 Darmstadt, Hesse, Germany
Hotel amenities
Maritim Rhein-Main Hotel
Ranked #16 of 34 hotels in Darmstadt
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66 reviews from our community

    Trip type
Traveller rating
    5
    23
    15
    18
    5
Date Rating
Hamburg
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 8 March 2013

This is a tired hotel - where management are evidently more concerned with profit than service to the customer. I expected more from Maritim brand. It has all been said by others but in summary: 1) Having unpacked my luggage, was disturbed by a freight train passing by. Was then told by reception that a 'Comfort Room' - ie. on... More

Was this review helpful? Yes 1
See 2 more reviews by astepatatime for Darmstadt
maritim91, Manager at Maritim Rhein-Main Hotel, responded to this review
12 March 2013

Dear guest, Thank you very much for taking the time to comment on your recent stay. I sincerely do regret that you were not satisfied with our services and your overall stay. We are aware that the noise coming from the railway can be a disturbance. For this reason we have installed double-glazed windows in all rooms. As that measure... More

Bracknell
Top Contributor
78 reviews 78 reviews
11 hotel reviews
Reviews in 26 cities Reviews in 26 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 9 February 2013 via mobile

Usually stay at the Maritim Rhein-Main when I'm in the area on business. The hotel is well located, the rooms are well appointed and the staff are friendly and attentive. The hotel is beginning to get a little dated. The bar is wel run and usually has a good atmosphere. Prices are reasonable.

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maritim91, Direktion at Maritim Rhein-Main Hotel, responded to this review
11 February 2013

Dear guest, Thank you very much for your kind comment. I am very pleased to read you were satisfied with our services on your previous stays. A positive comment like yours is an affirmation for my team and me that we are on the right track doing our best to satisfy our guests needs. I am looking forward to welcoming... More

Boston
Top Contributor
85 reviews 85 reviews
16 hotel reviews
Reviews in 35 cities Reviews in 35 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 7 February 2013

The Welcome hotel is clearly the standard in Darmstadt by which every hotel is rated. But it often booked solid. The Maritim Rhein Main is an acceptable alternative. There are 2 Maritim hotels basically across teh street from each other ( the other being the Konferienz which is currently undergoing a massive renovation). It is clean, comfortable with generally quiet... More

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See 3 more reviews by fishonBoston for Darmstadt
maritim91, Direktion at Maritim Rhein-Main Hotel, responded to this review
11 February 2013

Dear guest, Thank you very much for your kind and positive comment. I am very pleased to read you were satisfied with our services. A positive comment like yours is an affirmation for my team and me that we are on the right track doing our best to satisfy our guests needs. It would be our pleasure if you decided... More

Nijmegen, The Netherlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 12 November 2012

Terrible group check in, takes forever, people at desk not very cooperative. Pricy internet. Outdated interior. Broken chair at desk in room, reception does not answer their phone, and on top: sugar to put in my coffee also contained salt.

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maritim91, Direktion at Maritim Rhein-Main Hotel, responded to this review
21 November 2012

Dear guest, Thank you very much for your comment. I sincerely regret that you were not satisfied with your stay. As a 20 year old hotel we cannot easily stand the comparison to a new hotel building. Therefore the employees of our technical department are constantly repairing and remedying deficiencies. I am very sorry that was not the case in... More

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1 review
5 of 5 stars Reviewed 23 October 2012

When we got our room we found out that it wasn't cleaned... after calling down to the reception the manager was up at our room in 2 minutes to give us the keys of another room. After going tot the bar to get a drink he came to us and gave us a free drink of the house. Problems are... More

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maritim91, Direktion at Maritim Rhein-Main Hotel, responded to this review
29 October 2012

Dear guest, Thank you very much for your kind comment. I am very sorry about the way your stay with us began. Please do accept my apologies for our lapse, assigning a room that had not been cleaned. I am however glad our receptionist reacted quickly and solved the situation professionally. A positive comment as yours is always a source... More

Florence, Kentucky, United States
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 14 October 2012

We recently joined my husband on a business trip to Germany. He picked this hotel because of it has a pool for the kids and it's close to the train station for us. The hotel room it's self is fine. It's about average with the decor and bathroom. It was clean and quite for being right next to the tracks.... More

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maritim91, Direktion at Maritim Rhein-Main Hotel, responded to this review
23 October 2012

Dear guest, Thanks a lot for your comment. I am very pleased to hear you and your family enjoyed your stay with us. A positive comment as yours is a motivation for the entire team and helps us to further increase our efforts to satisfy our guests. It would be my pleasure to welcome you again during a future visit... More

Antwerp
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 9 October 2012

If you need to stay in one of the Maritim Hotels, this one is better than the Maritim Konferenzhotel across the street. Better ask for a room on the front side, because a lot of trains pass this place. It needs to be renovated: the rooms are old and not always clean. The restaurant is not that bad at all:... More

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maritim91, Direktion at Maritim Rhein-Main Hotel, responded to this review
12 October 2012

Dear guest, Thank you for taking the time to write this comment. I very much regret that you were not fully satisfied with your stay. Naturally a 20 year old hotel such as ours starts to show some wear and tear and cannot easily stand the comparison to a new hotel building. Nevertheless our guests value the quality and service... More

florence
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 October 2012

The hotel is 15 minute walk from the center of Darmstadt and it is very near to the other Maritim Konferenz Hotel. The rooms are spacious and well equipped but it is clear that the hotel was built long time ago with good standards but never refurbished (e.g. old moquette, old stile TV). The toilet is equipped with phon but... More

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See 2 more reviews by AlexBix for Darmstadt
maritim91, Direktion at Maritim Rhein-Main Hotel, responded to this review
12 October 2012

Dear guest, Thank you for taking the time to comment on your stay. I very much regret that you were not fully satisfied with your hotel room. Naturally a 20 year old hotel such as ours cannot easily stand the comparison to a new hotel building. Nevertheless our guests value the quality and service of our employees very highly. Especially... More

preston
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 14 July 2012

I was sent to this hotel by Lufthansa after they cancelled a late evening flight from Frankfurt airport which has an 11 pm curfew . I was stressed and tired so I suppose this might add to the negative thoughts behind this review. But the hotel is a dump. After a surly fellow chcked me in- I suppose he wasn't... More

Was this review helpful? Yes 1
maritim91, Direktion at Maritim Rhein-Main Hotel, responded to this review
17 July 2012

Dear guest, Thank you very much for taking the time to comment on your unexpected stay in June. I understand your anger and dissatisfaction with the situation as I have made a similar experience in the past myself. Being moved to a hotel instead of flying out to your desired destination is very stressful - for all parties involved. That... More

Loughborough, United Kingdom
2 reviews
4 of 5 stars Reviewed 27 June 2012

Absolutely fine as a mid-range hotel being clean, comfortable and having large airy rooms. Agree that the decor is showing it's age but as a business hotel it is convenient for a walk to the city centre and to my office approximately a one minute walk away. Staff are very helpful and friendly. The lack of free WiFi in the... More

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Management response:
2 July 2012

Dear guest, Thank you for taking the time to comment on your stay. I am pleased to hear you were satisfied with our hotel. As you have stated a 20 year old hotel such as ours cannot hold out easily against a new hotel building. Nevertheless our guests very much appreciate our service and the friendliness of our employees, as... More

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Additional Information about Maritim Rhein-Main Hotel

Also Known As:
Maritim Rhein Main Darmstadt
Address: Am Kavalleriesand 6, 64295 Darmstadt, Hesse, Germany
Region: Germany > Hesse > Darmstadt
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotels in Darmstadt
Price range (per night): 117 AUD - 211 AUD
Hotel Class:4 star (4*)
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Maritim Rhein-Main Hotel
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