Booking made via a group package, The hotel had guests arriving and departing at all times of the day. Check in was slow but rooms were not always ready on your arrival, so luggage needs to be held no problem. Need to have drink whilst waiting for room? it is possible but the bar is not open!!!! until five or... More

I am sorry but I cannot agree with some of the comments I have read. On the day I arrived we - a party of seven were seen immediately, as we arrived early the hotel staff put our luggage in another room and told us to come back when we wanted and to go and have a lovely day sightseeing.... More

I am Allie2s Husband and the Platinum Card holder, I agree totally with my wife, one of the worst Holiday Inn experiences EVER! In addition to her comments, I gave the Hotel a chance to rectify the situation the next morning. i went to reception and spoke nicely to a Gentleman working at the desk and explained the issues we... More

Overkilled and overpriced as service is just nearly zero....Takes 10' to check in - always overbooking or whatsoever - and after being in resto this evening can just say general ambition here must be to ennoy people...both cards for doors did not work...excuse;.was in your pocket with a credit card...any other non-sense!!!!!!!!!!!!!!!!!

We are platinum Ambassador status, first when we arrived last 17th April, I was greeted by a lady, asking abruptly am I an elite card holder, I replied and she asked annoyingly for our name. She gave us the most broke down room ever. First my husband had a bath, the water came out all over the room. We called... More

This hotel is fine. The rooms are tired but clean. I was upgraded to an executive room but really it was not as good as a standard room in most Holiday Inns. Staff were pleasant and helpful if a little rigid. The biggest let down is the location. Its not that far from the centre of Hamburg but there is... More

Nice hotel, but....mostly for business stay or stay with car, because its quite far from the city centre - so when you take it into consideration hotel is very good with river view. Small swimming pool (indoor) - you can try swim (6AM) when guest are out, later (from 5PM) when they come with kids - swimming not possible. 100... More

Nice cheep hotel with OK facilities. OK pool area, a small sauna (be aware of the limited oening times for the sauna (14-22). Breakfast expensive and OK. The bar serves OK food, if everything else is closed. The bed was a little too hard for my girl friend.

A typical Holiday Inn hotel slightly away from the centre of the city however a good business hotel. The staff are very friendly, yes I here you say 'but it's in Germany!' and they are I promise. Good breakfast and clean rooms.