Value for money, I like that, easy check in and check out. also werry good internet. I saved this into my agenda. Next time I book a room in Hamburg this will be 1st val. Im saties fyed with the whole service package.

Located miles out of the centre of Hamburg; a 15 minute walk from the nearest tube, no restaurants or bars near by, expensive, old looking hotel, 45 mins to the Hamburg arena. Rooms are old looking, pillows were old, the bar in the hotel is 4 seats in the lobby....having seen and travelled throughout the Mercure hotels globally, this one... More

Initial problem was the internet directions which suggested the hotel was near the airport when in fact it is on the other side of the city. The hotel is minutes from junc 26 on the A7/E45 which is very convenient for the autobahn, but not so for the city - 90 minute walk. However, there is a bus stop close... More

Unpretentious hotel with very friendly service. Efficient, clean, decent sized room, superb beds. Everything worked and the breakfast was pretty good too. If you use this hotel for the football stadium or the Arena for a concert, you can walk it in around 35 minutes - head left out of the hotel, then left towards the S-Bahn station. Although you... More

The Hotel is well located close to the city and close to the highway. The service was good, however the rooms a bit basic. Din not use most of the other facilities. Breakfast was good. We found the parking fee to be on the high side.

when I arrived, late, around 8.30-9.00, allocation of a room. When opening the door, surprising, the room was still as occuped in the morning when calling the front desk, no immediate reaction then I went to him, asking him, and a new room was allocated (nice) I lost my time, and when I asked for dinner, restaurant was closed I... More

This hotel is stuck in the middle of nowhere & is fairly tatty & dirty. The rooms are small, miserable & not very clean. The reception staff did there best to be helpful & the in-house massage lady is fantastic but the gym is a joke & the sauna is rubbish. Breakfast was okay.

We booked two nights at this location with the Holiday Inn, specifically to get HI points. When we arrived we found that it had become the Mercure Hotel two days before. Apparently Mercure is a european chain. We had requested a room close to the elevator. They gave us a room as far away as possible from the elevator. We... More