The Staff are extremely rude and the smell coming from this place is terrible. It made me sick for days. I think their were rats here and I would avoid this place at all costs. Cancel your bookings while you can.

My husband and I (27 & 28) stayed at the "hotel" Insor for four nights and I have never been in such a sleazy place bevor. The photos on the Insor homepage are totally misleading, and have nothing in common with the real rooms. The rooms lay ground floor directly facing the bustling street, some are facing the courtyard (as... More

We booked three nights at Insor through Hotels.com sending my creditcard info to Insor. Since we missed the ferry from Denmark we were going to be arriving late in berlin, so we called Insor and told them this. They told us, that they would leave our key in the restaurant on the other side of the street. When we arrived... More

The management of the hotel does not give full information about the conditions in the hotel. For example they keep silent that rooms have no own bathroom. In really there is common bathroom for three rooms. The place for breakfast is in the small lobby, between the door and porter bar. There is no kitchen at the hotel, and they... More

I must say that I did NOT stay in this hotel, but here is my experience. The website lists it as a HOTEL (not a hostel) and I was booking this for an elder couple. I made the reservation through the hotel website (which does not mention cancellation fees AT ALL, but I had found, through other hotel booking websites... More