Only stayed for 4 days but thoroughly enjoyed our stay. Rooms lovely and clean, beds sooo comfy and staff very friendly. Only downside is that there is no kettle or tea-making facility in our room. Also the food is very expensive, breakfast imparticulary is overpriced. Overall the hotel was a very good choice.

First trip to Berlin so nothing with which to compare. The staff was über-friendly. The room was large for a European hotel. And the location was perfect for access to everything. Do NOT be afraid to use the public transportation and buy multiday pass. Only downside I see is only 30 minutes of free internet per 24 hr period, then... More

Booked the Berlin Excelsior after a recommendation from my travel agent so I gave it a try. Nice design hotel. The rooms are a bit small but clean and got all you need for a short stay (not a long one). Good breakfast. Internet ( I am very picky on this matter) access is free only 30 minutes a day,... More

The hotel is welll located on the commercial side of west Berlin. It has a nice minimalistic design, and seems to have been renovated recently. However, rooms are ridiculously small, and what is sold as a double room is actually a single room at best, with no space for more than one suitcase anywhere. Bathroom often flooded when taking simple... More

Perhaps a bit out of the way. Near the Zoological train station at the end of the Tiergarten so not near most of the museums. They charge for internet. The breakfast is good.

The doors in the hotel are not well fitted to the frames, so noise from the hallway floats into the room. Otherwise, we had a good experience. The rooms are clean, the decor modern and interesting. We ate in the restaurant for dinner and all enjoyed it. The location is good, with a short walk to a few different subway... More

We stayed at this hotel twice and was perfect. Very clean friendly the staff were brilliant and great location for what we wanted. Never had a meal in hotel though but it looked nice. Lovely coffee shop round the corner and Thai as well. We will be going back to this hotel again.

One our first trip to Berlin, we booked into the Berlin Excelsior which is in Charlottenberg and about a 10 minute stroll from Zoo Station or "Zoologischer Garten" as they say in Germany. The hotel staff are exceeding warm, friendly and efficient. The rooms are large and spacious with all modern conveniences catered for. The breakfast buffet was one of... More

Everything is good from the rooms to the hotel services. It is pretty near the train station and the main shopping belt at ku'damn, just a slow ten minutes stroll away or 5 mins if you are on paced steps.