We have just returned from this hotel, we booked an Executive room for my wife and I and a normal room for my 3 adult sons. It turns out we had 662 and 663, identical rooms !! I asked the receptionist what the difference was and he said the Executive room was larger, if it was larger it must have... More

I had been to Berlin with my wife in the end of May-2014 for 5 night and stayed in this hotel. The hotel is great.... Hood service, nice and clean rooms (room size in big for simmilare rooms in Europe), SPA in Nice, sevice is good, breakfast was excellent and offer exactly what needed (3 types of eggs, Vegtables, lots... More

sorry to complain about such a small thing but this is the only hotel I have every stayed at that I have been charged for milk for the room. The creamer powder had not been replaced in our room so we asked when returning to the hotel for some milk at the coffee bar in the lobby and was charged... More

Booked over the Internet specifically requesting a non smoking double room. Was given a twin room, when I told them I had booked a double the reception said it was a request not a booking. Must be some sort of German logic! Coffee and tea facilities in the room but no milk! Twin room but only one small bottle of... More

As a large chain hotel the Crowne Plaza does the job. No complaints. Good breakfast, courteous staff, clean and comfortable rooms. A good city centre location in West Berlin. You need the excellent town maps to know how to get to the East of the city.A very comfortable lobby and resr=taurant with attentive service. Absolutely typical of a chain hotel... More

This is a solid four star hotel in West Berlin. The location is actually very nice. Although it is far from of the historical sites in East Berlin, it is right near KaDeWe and many other shops near Kurfurstenstrabe. The zoo is very close too. There are several awesome restaurants with 15 minutes walking distance. The rooms are decent sized... More

An excellent value hotel in downtown Berlin, very close (2 minute walk) to KaDeWe, the famous department store. Public transport and tourist buses are on the main street, again within a 2 minute walk. Excellent shops and restaurants close by. The rooms were new and clean, with a nice lobby and very pleasant and helpful staff. Their grasp of the... More

A huge disappointment . I am a platinum priority club ( all the hotels of IC chain , including the Crowne Plaza ones) and never got such an awful service with an arrogant attitude of all the reception staff. No concierge,,, there is a small desk of a concierge without anyone there. The receptionists would help you with reservations, let's... More

We stayed at this hotel for 4 nights in 12 may 2013 the staff were so kind and halpfull' the room was clean. the location was perfect, neer to the shopping streets and the zoo and neer the buses stations and the train the brackfast was good, many kind of things to eat we recommend the hotel to our friends... More