Upon our visit to Munich we stayed at Smart Stay Hostel. Overall the location was pretty good, but the service and trustworthiness of the staff was very poor. While we were out for the day, we came back to our room to find all of our belongings gone. We went to the front desk about it, and they said they... More

Big hostel, stayed in a 6 mixed dorm, staff was ok, no wifi included, no breakfast included, no information about the city upon arrival, the place is too big that I didn´t find it to conducive to mingling.

My stay here was only a single night before I planned to move on to a hotel where I was meeting a group of people. The hostel was easy to find and close to an u-bahn station. I found reception to be helpful on arrival and checked in without fuss. The room had swipe card entry and was clean and... More

Overall it's a place to lay your head, there was much room for some simple improvements like a shelf in the bathroom to place your things rather using the back of the toilet or the floor. The floor of the bathroom basically got soaked when anyone showered and no easy to dry or avoid. The shower on/off nozzle kept falling... More

Hotel frontage was ok but disappointed the snow had not been cleared from front of door. Check in okay but was very surprised when asked for payment at check in coz they were busy! Hotel and room very basic and very tired, our room was opposite a communal WC in corridor, in which someone was obviously smoking, a real no... More

new hostel....room is big. kitchen is nice. wonderful place to stay. at a town named goetheplatz . very peaceful town with all the facilities needed. just outside of munich. there's the wonderful supermarkets selling wonderful tasty breads that I missed so much. now about the hostel, i've mis-booked the date. but fortunately beds are available.

We visited here last July, and had booked 2 beds out of a 6bed dorm. On arrival, we were not allowed to check in until 2pm, but this was expected and the staff were very helpful with looking after our luggage whilst we wandered around Munich until then. The rooms were extremely clean, and the shower room was luxurious and... More

I stayed there for 3 nights in early Nov last year and felt like checking out the next day. The kitchen was appalling, no detergent, no plates, no cutleries, no cups most of the time, and no oven, and there were always dirty dishes and pots in the sink. The paid wifi was so weak that I had to use... More

We purchased 2 double rooms from Booking.com thinking we were booking into the Smart Stay hostel closer to the train station, after figuring out our mistake we trudged down to this location (10 minute train ride or 10 minute walk). It turned out to be a good mistake because we ended up on the newly renovated 5th floor in some... More