This hotel opened a few months ago, so everything looks new and modern, but not everything is ready (no room phones at all, a praised "steam shower" feature that doesn't work). This hotel has multiple room categories: "business" (on the small side), available as single or double rooms; "superior" (slightly larger) as single/double; and "executive" (reasonably large), double only. While...
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Dear 9otdtfvo,
First of all we would like to thank you for your time and effort to write a report. Thank you for your honesty by pointing out certain negligence. We are terribly sorry that we could not show ourselves from the best side.
Thank you for the opportunity to point out some misscommunicated details during your stay. We are...
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