Checkin was easy. But when we got to our room, it smelled of smoke. Not attractive. The air conditioner did not work either, so we had to open window for ventilation. Bad move, the hotel is on a very busy street, and between the cars honking and the sirens going, we could not sleep. I would not recommend this hotel... More

We stayed at the Best Western Cristal in Munich last June. It is an easy walk from the train station. At night it feels sketchy but it really is safe. The room was very nice and bed was comfortable. I think the area was great to the plaza. I would have rated 1 more higher but no airconditioning. Most americans... More

The hotel is centrally located and a good landing point for business mand or whoever wants to travel across Munich. The train station is few yards away but the hotel is quiet, Breakfast is reach and staff very helpful

While the rooms were clean and well appointed, they were very loud at night. My friend and I had trouble sleeping with the street noise bellow and were woken numerous times throughout the night by traffic. City hotels really should have sound proofed windows. We also had a problem with the wifi. One of the nights, we paid for it... More

Stayed for four nights on a room only basis in December whilst visiting the Christmas Markets. The hotel is only a few minutes walk from the main railway station and is well situtated for visiting Munich's main attractions. We had a quiet room at the rear of the hotel on the 5th floor. The room and hotel were clean and... More

The hotel is in walking distance from the train station. Everything looks nice and new. There is no old German decorations. Some noise from the street with windows open. The breakfast is good, but quite expensive and the breakfast room is too small compared to the number of guests on the Sunday morning. The young man in the bar in... More

We stayed the week of Christmas, and found the staff members to be very friendly. They let us know that most of the city closed down for the holiday, and that they’d be offering dinner on Christmas Eve in case we couldn’t find another restaurant. There were free cookies and apples in the lobby, along with some kind of beverage.... More

This is a modern hotel and the room we had was clean--bathroom was tiny--good location to the main train station but the neighborhood is a bit scuzzy! The staff were polite and helpful. We found that if you went to the train station you could buy excursions much cheaper than what the hotel brochure advertise--we took a walking tour following... More

Located close to the central train station, the BW Cristal Hotel features friendly staff, spacious rooms, internet connection and a good restaurant on-site. Visitors can leave their luggage in a key locked room near the entrance after checking out. Guests can walk from the train station to the hotel which is located only a few blocks away, avoiding taxi fees... More