This hotel is what it is: a charming, old school, typical German hotel. Do not expect the new, hip design and all the i-gizmos that some 5 star hotels and its visitors favour, but what you get is perfect, old fashioned service. Everyone will greet you with a smile ("Grüss Gott!"), everyone will try to help you with that same...
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Dear guests,
Thank you so much for your kind mail and the great description of your stay here in Tonbach.
We are so pleased to hear, that you enjoyed your holidays with the Traube service in all our restaurants, the new Spa & Resort and the surroundings here in the Black Forest.
We thank you for your praising words, which...
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The service level, accomodation and facilities make this hotel spa a great place to stay. We spent lunch at their 3 michelin star restaurant while the kids went to the playground which is indoor. Babysitters where arranged for them and we just relaxed away. Really no need to worry as the level of service is top notch. I strongly recommend...
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Dear guests,
We would like to thank you for your words about your stay at Traube Tonbach.
It is a great pleasure to hear that you could enjoy your lunch at our restaurant Schwarzwaldstube and your kids had a great time in the Traube Kids Court.
We thank you for your recommendation an hope to see you and your family...
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My family and me just returned from Germany. We have had a marvelous stay at this Hotel. We stayed the week after easter and enjoyed our 4 generations family meeting for the first time there. They have a great variety of different room types. Interconnecting or two bedrooms with one bathroom. Great for families like ours. All rooms had an...
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Dear Brian M,
We would like to thank you very much for your kind comment and the nice photos on tripadvisor.com. It is a great pleasure for us to read that you and your whole family could pass a wonderful stay at Traube Tonbach. Your detailed description of our rooms, our Kids Court and the Black Forest shows the facilities...
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What a mess, and what mismanagement of it! In January we reserved one of the penthouses of this so called 5 star hotel, and we confirmed both the reservation and the (steep) price. We arrived here and... nothing was available! For some reason we were supposed to have received or requested a reconfirmation of our confirmation, or something like that......
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Dear Mr. Leys,
Thank you very much for your time and your effort to give us a feedback about your stay.
As you know, we are very sorry about this misunderstanding of your hotel reservation. We may really understand your disappointment and would like to ask you to accept our apology.
We deeply regret the inconvenience about your room and...
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Traube Tonbach is something of a Grande Dame within Germany's hotel landscape. As such, its target audience are certainly not younger people. This has nothing to do with its 1980s oak wood Black Forest Luxuy Chic, but more with the rooms and the evening entertainment.
Reception and service
Very good, professional and friendly. Certainly a 5 out of 5 here....
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Dear Sir,
First of all we would like to thank you very much for your comment after you stay at Traube Tonbach.
Thanks to your valuable comments with your impressions of your stay with us and your recommendation we are able to improve our service for you.
We regret to hear that you very disappointed of our rooms and the...
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Superb location in the middle of the famous Black Forrest "Schwarz Wald" of Germany, a unique hotel in every thing food,room,facilities,atmosphere,and above all the Excellent service
Dear guests,
It is a great pleasure for us to read that you enjoyed your stay in our paradise.
Thank you for sharing your experience on tripadvisor.com.
We are looking forward to welcome you again, here in the Traube Tonbach and we remain with best regards
Your family Finkbeiner
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I recently stayed at the Traube Tonbach from November 2 to November 7 for some R&R before some business meetings in Frankfurt. This was my second visit to Traube Tonbach and my return was due to the very satisfactory experience the first time I was there. There is currently some on-going construction to expand the spa services area so the...
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Dear guest,
Thank you very much for your kind and detailed description of your visit in our hotel.
We are glad to see, that you enjoyed your stay in the Traube Tonbach also for the second time.
Thank you also for sharing your disappointment, because only owing to these valuable references we are able to determine the strengths and the...
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Staying at this historic place is fantastic, every thing is at top level, see all the happy guests on this side, the michelin guide, and so on. But it was pleasent to pay the bill after 2 days in Schwartzwald. The price for meal, wine, mini bar, coffe, cigars everything is very fair. It´s top level in the world but...
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Dear Guest,
Thank you very much for referencing us at this point. Our main ambition is to please our guest during their stay and after it. Part of this is at all times a reasonable price-performance-ratio. The greatest compliment for us and our work is when a guest returns to our hotel. We hope to see you again here in...
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Stayed here on a Tauck tour and this is definitely one I would love to go back to someday! It is one of the loveliest hotels I have ever stayed at and wished we had more time there. Upon arrival we were met by some of the staff who then escorted us to our rooms. They were dressed in traditional...
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Dear guest,
We would like to thank you so much for your kind and detailed description of your stay on the occasion of a Tauck Tour in the hotel Traube Tonbach.
It is great to read how you experienced your stay and we thank you for sharing your experience on tripadvisor. Only owing to your valuable references we are able...
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We spent four beautiful and relaxing days at this beautiful hotel. Family run by four generations, you can feel the TLC in the enviroment from the moment you arrive. The rooms are beautifully appointed with terrific views of the valley and the forrest. Their vatiety and diversity of restaurants on the premises in unequeal to any hotel. The spa and...
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Dear guests,
We would like to thank you cordially for your nice words after your stay in the Black Forest.
We are pleased to read your great description of the hotel Traube Tonbach. Of course we will share your fantastic compliments with our staff. Together with my brother Matthias I support my parents, already in the eight generation, with the...
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