Our overall experience at this hotel was excellent. The location is right in the center of Baden-Baden and everything is within 10 mins walk. This is a major point point especially in the cold months. Our check-in was very fast and smooth. Thanks to Ramona but we had dealings with all the personnel at the counter in various shifts and... More

We had a wonderful start at this hotel. The breakfast was excellent, and was available until 11am. The hotel staff was very courteous and eager to assist me with all questions. We received a complimentary upgrade when we checked in. I would stay there again!

Stayed 3 nights in December. Excellent location, in the pedestrian area and near all attractions. Spa 5-10 minutes walk. Very good room (standard room) nicely decorated, well equipped, very quiet. Good quality breakfast, served until 11am. Wi Fi didn't work in the room but worked fine on the floors and at reception level (lounge is available on each floor). No... More

I liked my staying very much. It is my second staying in Baden-Baden and in this hotel.The only thing I do not like - they do not have fitness room. Everything else - quality, breakfest, room, service are at the high rate. Staff is really helpful and ready to answer any questions. I like also very much they have rooms... More

Stayed here for one night and was very satisfied with my stay. Reception was very swift, efficient and friendly. The room was in very good condition and comfortable. Bathroom was rather small but very nice, elegant and well equipped. Cleanliness of the room and public areas was very good. Location is very central and quiet. I had a good night... More

The hotel is located in the middle of the pedestrian zone. Close to the shopping area and the Caracalla Therme. No parking available but close to a public parking. Ask at the reception for a voucher. The rooms are spacious, nicely decorated. Breakfast with many choices. Russian speaking staff. Watch out for special offers. The spa was never open when... More

We stayed one night while on a Rick Steves tour. The hotel is close to the main square of the old part of town, just a short walk from the casino. The room was clean and nice, with a bath tub and shower. Since there was no air conditioning, it might be uncomfortable in hot weather. The breakfast buffet was... More

I strongly recommend companies and business people to avoid this hotel. From the outside this hotel looks very romantic and is for sure suitable for a romantic stay with your partner. I stayed four days and I found the staff very unhelpfull and quite rude. After a hard day of work I arrived back after midnight when the doorhandle broke... More

We stayed 4 nights. Very good location in centre of Baden Baden. Easy to find by bus from train station and well placed for shops, restaurants, spas and sights. Beautiful old building. Lovely rooms and public areas. Good breakfast. And friendly helpful staff. And all for a reasonable (for BB) price.