We just returned from our second stay at this absolutely wonderful inn. The rooms are spacious, well appointed and well maintained. The bath/showers are immaculate and modern. The staff is without a doubt the most helpful we have had in our several trips to Europe. The location is perfect for getting about Baden-Baden. The restaurant is quite comfortable and the...
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Dear Guest Joe N, thank you so much for coming back to our hotel again. We were very happy to see you and hope to welcome you again next year. And of course thank you for taking time and reviewing our hotel. I and the whole team are happy your second stay was just as good as the first. Come...
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Perfect location, wonderful staff, clean and comfortable. We were very happy with our stay and would go back any time. Receptionist opened the wine stube for us so we could share a glass of wine before dinner, and all the staff went out of their way to answer all our questions.
Dear Guest DeeZee4,
Thank you for sharing your experience about your stay with Tripadvisor community. Your comments about our staff and hotel touch at the heart of what we strive to make the Rathausglöckel experience for all of our guests. We will always try to help whenever it's possible. We hope you'll stay with us again the next time your...
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We stayed only one night here in 2 rooms, but we loved everything about this place!
As recommended by Rick Steves, this inn is a very short walk from the baths. Although there was no A/C, the rooms were nice and cool when we visited in June.
The front desk staff was extremely friendly. The restaurant has very nice ambiance...
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Thank you for your visit and your review. We greatly appreciate the comments about our hotel. It is true, that we do not have air conditioning, however the house was buit so thoroughly with very thick walls that the heat just stays outside, where it belongs. We hope you will come to visit us again some time soon.
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We enjoyed our stay in Baden Baden and the Rathausglockel was surprisingly nice. It was a little tricky to find, but once we were there, we found it to be very centrally located. Our room was on the 3rd floor and there was no lift, but the owner just grabbed my suitcase and lugged it up the stairs for me!...
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Dear Guest Donna9197,
Thank you for your recent visit and your wonderful review. We greatly appreciate the comments about our hotel. Baden-Baden is divided by the pedestrian zone, therefore it is a little tricky to find us, the easiest is to follow the signs: THERMEN, since hotel is located by the thermal baths. It is also true, that we do...
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I absolutely love this hotel!! The rooms are lovely, clean and so cute! The beds and bedding are comfortable and most importantly clean. The hotel has charm and is so close to the Friedrichsbad and Caracalla spas!! The receptionist was absolutely fabulous and answered all of our questions!! The breakfast was substantial and set us up for a great day...
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Dear Guest Kishorn,
thanks so much for the feedback! We are glad you loved your stay at our hotel! We also appreciate the picture you have posted, it does clearly show how close the spas are to our hotel! We look forward to your next visit with us , and hope that each experience is just as great as your...
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Agree with previous 5 star reviewers! Charm, warmth, comfort and clean, modern bathrooms! All of the staff were very helpful, particularly the owners. Provided maps, directions, spa and bath recommendations, best museums and Christmas market info - all with a great sense of humor.
A real plus was the excellent laundry service.
We stayed several days and the best dinner...
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Dear Guest Mrsfrisbe,
We would like to thank you for taking time to share your experience with Tripadvisor community. Our whole team greatly appreciates your comments about our service. We are very glad to hear, that we have met your expectations and hope to see you again soon.
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This is a small hotel, about 20 rooms but very nice, exceptionally clean. The fact that it is small allows for some very personal service. The staff spoke great English, and were very helpful. They even did my laundry for a small fee.
I loved Baden Baden and hope to return, and if I do it will be at this...
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Dear Guest "Rockamundo",
You have every reason to smile? Then we have done everything right. Praise and criticism are the basis for reassurance and improvement. Thank you so much for taking time to share your experience with others.
We are looking forward to seeing you in our hotel again.
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This was an excellent pick for our night in Badin-Badin. The hotel staff were extremely helpful and very friendly! The room was quite large and very nicely decorated. The best part is definitely the location, about 1 minute walk to the baths and a few steps down to shopping and restaurants. The breakfast buffet was also very tasty!
Dear Guest Danielle,
Thank you for taking time to share your experience with others by publishing this review. We are very happy that you liked our breakfast buffet and service. Thank you and please come back again soon .
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My husband and I spent a wonderful three nights in the Rathausglockel Hotel, and it was definitely the highlight of our trip through southern Germany. If you can manage the set of stairs from the center of town (really not a big deal), you emerge into this gem of a hotel in a quiet yet very centrally located part of...
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I had the opportunity to stay at this inn and had a wonderful experience. I spent a few hours exploring the town with a friend, tried out some of the local fair and ended up back at the hotel for dinner. We had a great experience in the restaurant. One of the owners served our table and the other was...
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