Walk to the city center and dining was a little farther than I hope. The hotel restaurant on the 7th floor had great reviews, but I found it wanting. Service was slow (even for France) and was not only served the wrong meal, but it was cold as well. View of the harbor from the restaurant and room were both... More

I stayed one night only which was a shame because this is clearly the best hotel in Marseille. Having spent 2 nights in a lesser establishment 2km away I was sorry I didn't stay here the whole time! This is the only 5 star in Marseille and it is faultless. Breakfast is unreal, the view over the Vieux Port incomparable.... More

We stayed here in May 2012 and have to say that for the 2-nights we were here, had the BEST time and experience. The location is perfectly situated at the end of the port and very quiet. We arrived by car and staff were welcoming and helpful from the very first minute. Our room was facing the back, which was... More

The service, professionalism, beauty, and comfort of this hotel is FANTASTIC!! Every staff member we met throughout our stay was courteous, attentive and thoughtful. For my future travel needs, I will be looking to see if there is a Sofitel in the area,

Check in at hotel was ok, my room was prepaid with BA & they said they did not have this info even though I did have a "pre paid voucher' anyway I knew they would cfm this with BrithishAirways the fllwing day so I was not bothered. Offered an upgrade for 50Euro/daily for "port view" n chose shower room option.... More

Stylish and swish. One side has a great view of the vieux port. Floors 2 and 3 have terraces with lounge chairs and bathrooms with both showers and bath. Some higher-floor rooms have giant showers but no bath. Others have a shower IN the bath. The pool is accessed through the 2nd floor back door and shared with Novotel. It... More

Third or fourth time in Sofitel Vieux port and never been disappointed. One of the best confort bed, very nice view for room which have it and nice bar to relax and meet clients. The breakfast and restaurant can be improved. At the end, Marseille deosn' t offer so many options and This hotel is my best choice in town... More

We stayed here for one night post cruise and thanks to Trip Advisor we took the hint about booking a room with a view. When booking we asked for a high floor. Our room was allocated on the 6th floor, but we were offered an upgrade to a room with a balcony on the 1st floor. We chose the former,... More

The Sofitel Marseille is a 5 star hotel with some extremely rude staff. I went to dinner with my wife and we were talking about Frances, but we were treated in the restaurant by a extremely coarse and seemed that was in doing a favor to meet. A hotel of this level requires adequately train their employees. That search and... More