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All 122 Marseille hotels »

New Hotel Vieux Port

3.0 of 5
3 Bis Rue Reine Elisabeth, 13001 Marseille, France
Hotel amenities
Ranked #23 of 122 hotels in Marseille
4.0 of 5 stars 264 Reviews
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264 reviews from our community

What travellers say about this hotel
  • Friendly and helpful(5)
  • Top floor(3)
  • Train station(3)
Traveller rating
    91
    124
    34
    9
    6
Only show reviews for Family (9) | Couples (94) | Business (16)
Date Rating
FRANCISCO7
Belo Horizonte- Brazil
Senior Contributor
34 reviews
23 helpful votes
4 of 5 stars Reviewed 26 December 2011

It´s difficult to fin a hotel with a good price and good quality in Marseille, and it was a good option. Location is very good, in old port, behind a metro station.It´s far from train station, but take the metro and is a 5 minutes direct ride .Staff is frienfly and helpful.I didn´t try breakfast.Rooms have enough size , are... More

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ArnoJa
Eindhoven, The Netherlands
Contributor
19 reviews
5 helpful votes
4 of 5 stars Reviewed 8 December 2011
1
person found this review helpful

It the newest of the Marseille based "New" Hotel chain. It's also the only one (I believe) that has 4*. It is located near park and there are besides other hotels and residential homes. Small shops (some selling fresh baked French bread with sweet (marmalade etc.) or savory (cheese/ ham) and pubs in the area. Other restaurants (besides the once... More

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edayem
Harker Heights, Texas
Contributor
19 reviews
8 helpful votes
3 of 5 stars Reviewed 3 December 2011
1
person found this review helpful

The hotel staff is extremely helpful, you just have to be patient. After our transatlantic flight, we knew our room wouldn't be ready until 2PM, so they kept our bags and suggested some local sites we could walk to. When we came back, however, the rooms still weren't ready. The concierge was kind enough to squeeze us in, but it... More

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Billabongshade
Melbourne Australia
Contributor
15 reviews
13 helpful votes
3 of 5 stars Reviewed 3 December 2011
1
person found this review helpful

We stayed at the New Hotel Vieux Port for a couple of days in May 2010. Have to say the location is as good as you could ask for. The hotel was a little tired but more than adequate and well presented. The WiFi was OK if a little inconvenient in the dining room only. We enjoy Marseille so much... More

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p00chlover
Los Angeles, California
Senior Reviewer
9 reviews
5 helpful votes
4 of 5 stars Reviewed 27 November 2011

This place was clean, walking distance from port, and staff was great. The guy at the registration desk at night was extremely friendly and helpful and spoke perfect English. They were nice enough to give all our friends rooms on the same floor. The only problem was construction behind the hotel that started at around 6 or 7am. More

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Mike J
Chicago, Illinois
1 review
5 of 5 stars Reviewed 14 November 2011

We stayed in New Hotel Vieux Port at September for three days and weren't disappointed. A great location in the city centre. The rooms were clean and comfortable. Very clean bathroom. Good wi-fi. We found the staff really friendly and always trying to help out. We would definitely stay there again if we return to Marseille. More

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Roadtripper43
Senior Reviewer
7 reviews
3 helpful votes
5 of 5 stars Reviewed 15 October 2011

Fabulous hotel. Very comfortable. Pool - unheated but great in summer. Across the street from Pharo Park. Amazing sunsets every day and moon rises. Very helpful staff. Parking lot next to hotel. Easy access. More

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NextLifeTravelKat
Grand Rapids, Michigan
1 review
1 helpful vote
3 of 5 stars Reviewed 11 October 2011
1
person found this review helpful

Conveniently located near local markets, restaurants and shopping, the New Hotel Vieux Port is clean, well-appointed with updated rooms and new bathroom fixtures, and has a friendly support staff. Our travel party of four was especially impressed by the helpfulness of the registration desk. Although the hotel’s only elevator was broken during our one night’s stay, the staff made every... More

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Anais_Videau, Directeur at New Hotel Vieux Port, responded to this review
7 December 2011

Thank you for sharing your experience of your recent stay with us. I am so pleased to learn that my colleagues took such good care of you and aided you in making the most of your time in Marseille.Concerning the parking:- We have 2 parking places in front of the hotel only for depose minute and luggages movement. But on... More

Leslie1736
Simi Valley, California
Reviewer
5 reviews
4 helpful votes
3 of 5 stars Reviewed 24 September 2011

We stayed two nights at the New Hotel following a cruise after having stayed at the Escale Oceania Vieux Port on the front end of our cruise. First, the staff was very nice and helpful; we had difficulty downloading our boarding passes for our flight home and they were very helpful with that as well as various other recommendations. The... More

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Anais_Videau, Directeur at New Hotel Vieux Port, responded to this review
7 December 2011

Thanks for leaving us a review! You're right, we have a fantastic staff and we thank you for your comment, it is always such a great morale boost for the team to hear about your guest experience! The hotel has been completely renovated 7 years ago but we keep continue to improve our standards of quality. This winter we aim... More

4away2010
Melbourne, Australia
Senior Reviewer
6 reviews
5 helpful votes
4 of 5 stars Reviewed 14 September 2011

This hotel was an excellent choice for a central location. Room was generous & nicely decorated with excellent facilities, including wireless internet. Breakfast was one of the best I have encountered in France for the price. Hotel staff were very helpful. Only gripe was that I pre-paid an extra 10 euros per day to ensure I had wireless internet (as... More

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Anais_Videau, Directeur at New Hotel Vieux Port, responded to this review
7 October 2011

Thanks for taking the time to leave us a review. Great to hear that you liked the hotel and its location. We were finishing the wifi's installation in the whole hotel and we were testing the smooth running of the equipments. That's why, for a while, we continued to sell package with another paying wifi. We hope to welcome you... More

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New Hotel Vieux Port Also Known As

  • New Hotel Marseille
Address: 3 Bis Rue Reine Elisabeth, 13001 Marseille, France

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