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Holiday Inn Express Marseille-Saint Charles

3.0 of 5
15 Boulevard Bourdet, 13001 Marseille, France
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Holiday Inn Express Marseille-Saint Charles
Ranked #10 of 124 hotels in Marseille
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283 reviews from our community

Traveller rating
    97
    141
    35
    5
    5
See reviews for
Families
48
 
Couples
101
 
Solo
26
 
Business
45
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
New Delhi, India
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

Centrally located, and close to the main train station, Holiday Inn Express Marseille, delivers. No fuss property, quick check in, clean, not spacious but efficient room, windows open which is a great plus. Stay includes breakfast, which makes it more attractive, also has a outdoor sitting/eating area. Rooms on the higher floor have nice view, but since we wanted a... More

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stephaniemerlin, Director of Sales at Holiday Inn Express Marseille-Saint Charles, responded to this review
17 May 2013

Dear ashisharchitect, Thank you for having chosen Holiday Inn Express Marseille St Charles for your last stay in Marseille. We are happy to learn that you have enjoyed your stay with us. Regards, Stéphanie MERLIN Sales Manager More

Paris
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 11 May 2013

This is perfect if you are a single person staying 1 night for a business meeting or a couple catching a train. There is not a lot around the hotel except for pizza or takeaway places. There is also a grocery store next door to stock up on water, snacks, etc.. I stayed here 4 nights with my 2 young... More

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See 2 more reviews by parisfornia for Marseille
stephaniemerlin, Director of Sales at Holiday Inn Express Marseille-Saint Charles, responded to this review
16 May 2013

Dear parisfornia, Many thanks for sharing your experience with us. we are sorry to discover that our hotel did not fulfill all your expectations First of all, you are true the size of the closet is an Holiday Inn Express' standard. Then, I inform you that the A/C system has been put in service last Monday. We take good note... More

Paris, France
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 9 May 2013

I had quite a bad experience at Holiday Inn Marseille. I had booked a double bed room (for 4) on IHG priority club, and I added in the special comment section that we needed an extra baby bed for a 6 months old baby. This is not an uncommon request and it has always worked for us in the past.... More

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See 2 more reviews by Pierre L for Marseille
stephaniemerlin, Director of Sales at Holiday Inn Express Marseille-Saint Charles, responded to this review
16 May 2013

Dear Pierre L, We are sorry to learn that you had a bad experienced with us. We inform you that for security purpose the maximum capacity in room is limited to 4 people. We can't circumvent the law. My colleague did his best to help you to find the best solution. Once again we do apologize for this misunderstanding. Best... More

York, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 28 April 2013

The hotel is very conveniently situated opposite the railway and bus station and so is perfecxtly placed for day trips exporing he nearby towns of Arles and Aix en Provence - both well worth visiting.The hotel is modern and exceptionally clean and very welcoming providing a good cold buffet breakfast There is a small bar and they do some food... More

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See 2 more reviews by Barbara H for Marseille
stephaniemerlin, Director of Sales at Holiday Inn Express Marseille-Saint Charles, responded to this review
15 May 2013

Dear Barbara H, Many thanks for having taken the time to share your experience with us. We are happy to read that you have spent a nice stay with us. Regarding your upgrade, we do our best to reward our customer loyalty but when we are fully booked it is complicated. We are sorry that you did not liked our... More

oxford
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 26 April 2013

We stayed at this hotel from 10-19 April. Highly satisfied. Very modern ,located opposite railway station and only 2 stops from Vieux Port. Room spacious and clean, Good bed. Very good Buffet breakfast- what more could you want? We wanted to visit other places in Provence and this was effortless. The station also has some useful Shops! Perfect. To be... More

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See 3 more reviews by carol082 for Marseille
stephaniemerlin, Director of Sales at Holiday Inn Express Marseille-Saint Charles, responded to this review
15 May 2013

Dear Carol, Many thanks for your recent stay with us. We are happy to discover that you have liked our hotel, its services and its location. Regards, Stéphanie MERLIN, Sales Manager More

Jacksonville, Florida
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 April 2013

We needed a place to stay overnight in our travels by train and this place was perfect. Contemporary and clean. It looked new. It had good beds and internet access. Great breakfast. We had to grab it and run, but wished we could have stayed longer. Would definitely stay again.

Was this review helpful? Yes
stephaniemerlin, Director of Sales at Holiday Inn Express Marseille-Saint Charles, responded to this review
15 May 2013

Dear Susan E, Many thanks for your trust It's a great pleasure to find out that you have spent a lovely stay with us. We hope to see you again as soon as possible. Regards, Stéphanie MERLIN Sales Manager More

Sevilla
Top Contributor
71 reviews 71 reviews
44 hotel reviews
Reviews in 51 cities Reviews in 51 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 17 April 2013

This hotel appears to be brand new and is located directly in front of the main railway station, only two metro stops to the Vieux-Port. The rooms are of a stylish minimalist design that may or may not age well but, at present, are in great shape. There is a Dia supermarket next door and the included breakfast was quite... More

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stephaniemerlin, Director of Sales at Holiday Inn Express Marseille-Saint Charles, responded to this review
15 May 2013

Dear TrotamundosBetis, Many thanks for having chosen our hotel for your recent stay in Marseille. We are happy to read your nice review We hope to have the opportunity to welcome you soon. Regards, Stéphanie MERLIN Sales Manager More

1 review
4 of 5 stars Reviewed 12 April 2013 via mobile

we flew into marseille airport and got the airport bus to saint charles station and the hotel overlooks the train station. so quick and easy. close to the port, shops and resturant. the breakfast you couldnt fault! beautiful. we watched a film and the volume wouldnt go very high. the rooms where abit noisy if you opened the window from... More

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stephaniemerlin, Director of Sales at Holiday Inn Express Marseille-Saint Charles, responded to this review
15 April 2013

Dear Mwykes13, Many thanks for your trust and for your glowing review. we have shared your comments with the team who were sincerely happy. Regards, Stéphanie MERLIN, Sales Manager More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 8 April 2013

Stayed for 3 nights April 2013. Good location for station TGV and Metro into the port area. Functional and good value. If you want great food either pay more elsewhere or eat at the huge number of great restaurants in the port area. Breakfast is sufficient to get you started in the morning. Very clean and staff efficient and friendly.

Was this review helpful? Yes
stephaniemerlin, Director of Sales at Holiday Inn Express Marseille-Saint Charles, responded to this review
15 April 2013

Dear Stuart R, Thank you for your comments. This is nice to find out that you enjoyed our hotel, the location, the service and the staff. We hope to welcome you again soon. Regards, Stéphanie MERLIN, Sales Manager More

poole
Senior Contributor
49 reviews 49 reviews
30 hotel reviews
Reviews in 32 cities Reviews in 32 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 7 April 2013

We stayed one night before getting our TGV train back home, perfect situation for boarding a train early morning. Pretty standard holiday Inn room, functional but did have tea coffee which is nice in France. e paid E79 advance purchase rate which in a central position and 10 min walk to harbour pretty good value I think. All with a... More

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See 2 more reviews by bettybell for Marseille
stephaniemerlin, Director of Sales at Holiday Inn Express Marseille-Saint Charles, responded to this review
15 April 2013

Dear bettybell, Thank you for your recent stay with us and for your review. This is true that the location is handy when you have to catch a train early in the morning. But the train station area has also so much to offer for tourists: Next time , do not hesitate to ask our reception staff for nice tips... More

 
 
 
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Hotel Summarization (Beta)

What travellers say

  • Train station(47)
  • Vieux Port(14)
  • Very convenient(9)
  • Sea view(6)
  • Notre Dame(6)
  • Air conditioning(5)
  • Coffee machine(4)
  • Breakfast area(4)
  • Friendly and helpful(4)
  • Very clean(3)

Additional Information about Holiday Inn Express Marseille-Saint Charles

Address: 15 Boulevard Bourdet, 13001 Marseille, France
Phone Number:
Region: France > Provence > Bouches-du-Rhone > Marseille
Amenities:
Business Centre
Hotel Style:
#7 Business Hotels in Marseille
Price range (per night): $127 - $166
Hotel Class:3 star (3*)
Reservation Options:
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Also Known As:
Holiday Inn Express Marseille-Saint Charles Hotel
Holiday Inn Express Marseille-Saint Charles Hotel Marseille

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Holiday Inn Express Marseille-Saint Charles
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