Its decent, but rooms are tiny and not enough space in the toilet. I recommend to pay 10 plus euro more and get something better. But overall it was ok though I hardly spent any time in the hotel apart from few hours night sleep.

I had read the reviews before, so I did not have high expectations. The receptionists were kind, but their service was appalling. The room is simple, the bed linen was clean, which was number one criteria for me. No bugs, another great thing. I asked for a non-smoking room, but there were cigarette burns on the floor. No smell though.... More

Conveniently 1min walk from the Tram line.Comfortable bed,clean room with good facilities considering the price. I would not expect anything extra as this is a genuine reasonably priced 'stop-over' hotel. Thanks

The word for Etap is "basic". The room is small and pretty sparse. There are "en suite" facilities but not in a separate bathroom. The shower cubicle and the sink are in the bedroom and the toilet, although cordoned off by a door, is so small you really have to squeeze into it. The plus points are that the linen... More

It was my boyfriend's parents that were staying here for four days. First problem was booking done on internet wasn't recieved/acknowledged so we had to call to book again. When we arrived in Marseille we tried to call the hotel 3/4 times to see what the check-in times were. No-one answers the phone-ever! We went away- room had been held... More

Very bad installations. I had parking inconveniences. Internet didn't work properly. I had lack of hot water in the bedroom. Elevator was too slow and sometimes didn't work. The hotel didn't smell good.